Robert Abrams
Louisville
Summary
Dynamic professional with extensive experience in client services and project management, notably at Epsilon where I spearheaded email marketing projects for Marriott Hotels. Expert in leveraging computer skills and flexibility to resolve challenges and enhance client satisfaction. Proven track record in improving operational efficiency and leading diverse teams to success.
Overview
44
44
years of professional experience
Work History
Supervisor
Bob Burger Recreation Center
09.2017 - 02.2020
Weekend supervisor responsible for the Recreation Center.
Resolved customer issues and any emergencies
Technical Project Manager
Epsilon
04.2010 - 08.2017
Responsible for permission email marketing for Marriott Hotels
Oversaw project development including registration pages, client interfaces, distribution of loyalty points, and custom enhancements
Manager of Client Servicing
Price Waterhouse
04.2005 - 03.2010
Manager of Project Management
DoubleClick
06.1999 - 03.2005
Processing of new clients to our platform
Management of staff
Various Positions
Neodata Services
09.1975 - 05.1999
Various positions including mailroom manager, programmer, analyst, manager of programming, and client service manager
Education
MBA - Systems Analysis
Regis University
Denver, CO12-1983
Bachelor of Arts - Accounting
Regis University
Denver, CO05-1981
Skills
Client services and customer interactions
Computer savvy
Flexibility
Common Sense
Timeline
Supervisor
Bob Burger Recreation Center
09.2017 - 02.2020
Technical Project Manager
Epsilon
04.2010 - 08.2017
Manager of Client Servicing
Price Waterhouse
04.2005 - 03.2010
Manager of Project Management
DoubleClick
06.1999 - 03.2005
Various Positions
Neodata Services
09.1975 - 05.1999
MBA - Systems Analysis
Regis University
Bachelor of Arts - Accounting
Regis University
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