Robert Adams
Cedar Park,TX
Summary
Professional and dedicated team player experienced in overseeing Sales and Finance Departments of individual and multi-unit roof tops Develops successfult teams to improve profitability. Seeking a new position with exciting challenges where great skills will be valued.
Overview
17
17
years of professional experience
Work History
Account Manager - B2B Business Development
Hertz Dealer Direct
Austin, TX
10.2024 - Current
- Identified potential customers and developed relationships with key decision makers.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built and maintained strong, long-lasting customer relationships to enhance client retention.
New Car Sales Manager
Freedom Chevrolet
Duncanville, TX
07.2021 - 03.2024
- Supervised team members during daily operations including coaching, counseling, motivating, scheduling.
- Analyzed monthly reports to determine areas of improvement in overall performance.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Engaged customer base to drive retention across departments.
- Completed extensive product line training to increase sales and render improved services to customers.
- Resolved customer complaints regarding sales and service.
New Car Sales Manager
Onion Creek Volkswagen
Austin, TX
06.2018 - 07.2021
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Engaged customer base to drive retention across departments.
- Completed extensive product line training to increase sales and render improved services to customers.
- Performed vehicle appraisals for trade-ins according to established guidelines.
New and Used Sales Manager
Automax Volkswagen
Killeen, TX
03.2016 - 06.2018
- Planned and led team meetings to review daily business results, and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed daily, weekly, monthly reports for accuracy in order to properly manage operations.
- Produced thorough, accurate and timely reports of project activities.
- Followed up with customers to build long-term relationships and successful referrals.
- Resolved customer complaints quickly and efficiently while maintaining positive relations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Finance Director
Elder Mitsubishi
Austin, TX
02.2014 - 03.2016
- Processed applications for new vehicle loans efficiently and accurately.
- Stayed abreast of lending regulations, industry trends and market rates.
- Coordinated training sessions for employees on proper handling of automobile loan paperwork.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Maintained accurate records of all transactions related to auto finance services.
New Car Sales Manager
Robbins Chevrolet
Humble, TX
07.2011 - 03.2014
- Supervised team members during daily operations including coaching, counseling, motivating, scheduling.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Completed extensive product line training to increase sales and render improved services to customers.
- Supported sales team members to drive growth and development.
Automotive Finance Manager
Texan Ford
Humble, TX
05.2008 - 07.2011
- Reviewed contracts for accuracy prior to signing by customers.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Implemented sales strategies to promote financing and insurance products to customers.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Developed loan contracts and explained contract terms to clients.
- Collaborated with lenders to expedite loan approval processes.
Education
High School Diploma -
Van Tuyl Auto Group
Phoenix, AZ10-2014
BBA - Automotive Finance Certification
Pat Ryan And Associates
Chicago, IL02-2011
Bachelor of Aviation - Aviation Avionics
United States Army
Fort Eustis, VA03-1984
Skills
- Data-driven decision making
- Warranties and service plans
- Price negotiation
- Brand promotion
- Sales presentations
- Customer relationship management
- Deal closing
- Inventory control
- Sales coaching
- Sales training
- Vehicle acquisition
- CRM software proficiency
- Sales process optimization
- Team development
Timeline
Account Manager - B2B Business Development
Hertz Dealer Direct
10.2024 - Current
New Car Sales Manager
Freedom Chevrolet
07.2021 - 03.2024
New Car Sales Manager
Onion Creek Volkswagen
06.2018 - 07.2021
New and Used Sales Manager
Automax Volkswagen
03.2016 - 06.2018
Finance Director
Elder Mitsubishi
02.2014 - 03.2016
New Car Sales Manager
Robbins Chevrolet
07.2011 - 03.2014
Automotive Finance Manager
Texan Ford
05.2008 - 07.2011
High School Diploma -
Van Tuyl Auto Group
BBA - Automotive Finance Certification
Pat Ryan And Associates
Bachelor of Aviation - Aviation Avionics
United States Army
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