Outdoor Sports (Hunting, Fishing)
Competition BBQ (Certified Master Judge)
Cooking
Youth Development Programs (Boy Scouts)
Paul Giblin
Mukwonago,WI
Summary
Dynamic Account Manager with a proven track record at Nelson’s Bus Service, Inc, where I exceeded monthly sales targets through strategic account development and relationship management. Skilled in CRM and adept at verbal communication, I increased client satisfaction and revenue by leveraging industry trends and upselling.
Goal-oriented manager with distinguished experience in transportation industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
14
14
years of professional experience
Work History
Account Manager - B2B Business Development
Nelson’s Bus Service, Inc
10.2010 - 12.2024
- Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
- Increased client satisfaction by addressing concerns and providing customized solutions for their business needs.
- Organized successful trade shows and events showcasing company products, resulting in increased interest from prospective clients.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Generated revenue growth by identifying upselling opportunities within the existing client base.
Education
BBA - Marketing
University of Wisconsin, Whitewater
Whitewater, WI05-1991
Skills
- CRM proficiency
- Verbal and written communication
- Data-driven decision making
- Product and service sales
- Relationship management
- Strategic account development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved product quality issues which led to Customer Satisfaction..
- Achieved "Customer Delight" through effectively helping with problem solving, vendor relationships, internal resource,and determination.
Interests
Timeline
Account Manager - B2B Business Development
Nelson’s Bus Service, Inc
10.2010 - 12.2024
BBA - Marketing
University of Wisconsin, Whitewater
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