Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Key Account Representative
Ecolab
Pittsburgh, PA
10.2024 - Current
Managed and grew a 6 Million dollar Territory in the Pittsburgh Metro area with an average of 150 customer locations
Analyzed client needs and provided tailored solutions to drive product adoption and usage.
Increased account retention by consistently exceeding client expectations and resolving issues promptly.
Conducted regular business reviews, identifying growth opportunities and addressing challenges proactively.
Mentored junior representatives, fostering professional development and enhancing team performance.
Territory Representative
Ecolab
Pittsburgh, PA
10.2021 - 10.2024
Increased sales revenue by 32% through effective relationship building and product presentations for clients.
Maintained a high level of product knowledge, providing expert advice to clients on suitable solutions.
Developed strategic plans for territory growth, implementing tactics to maximize sales opportunities.
Boosted customer satisfaction by providing exceptional service and support in diagnosing and resolving commercial dish washer and Chemical Dispenser related concerns.
Outside Sales Representative
North East Attachment & Track
Pittsburgh, PA
05.2019 - 10.2021
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Contributed ideas and offered constructive feedback at weekly sales and training meetings
Built relationships with customers and community to promote long term business growth
Pipe Forman
Sipple Development
03.2018 - 05.2019
Installed utilities according to blue prints, reported footage and material used to inspectors
Trained new labors and equipment operators
Proficiently operate Excavators, Dozers, Loaders and Track Loaders when needed
Delivered reports to Superintendent each day to detail project updates and likely completion dates, noting delays and causes.
Underground Utility Manager
Mr. Rooter Plumbing of Pittsburgh
01.2017 - 03.2018
Obtained documents, permits and inspections local, state and federal agencies.
Actively listened to customers' requests, confirming full understanding before addressing concerns
Managed team of 25 employees, overseeing hiring, training, and professional growth of employees
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Heavy Equipment Operator
Operating Engineers
04.2013 - 01.2017
Recorded accurate daily vehicle mileage logs.
Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various projects.
Located utilities and other buried lines prior to digging.