Robert Allred
Moab
Summary
Dynamic bartender with a proven track record at Spitfire Smokehouse, excelling in customer service and multitasking. Known for crafting high-quality cocktails and fostering loyal clientele through engaging interactions. A reliable team player, adept at managing busy shifts while ensuring compliance with health regulations and enhancing overall guest satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Bird'ys Finer Diner
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Spitfire Smokehouse
01.2021 - 12.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
The Spoke on Center
04.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Floor Manager
Spitfire Smokehouse
04.2021 - 11.2021
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 7-9 employees to maintain smooth-running operations of restaurant floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw supply restocking, area cleaning, and product organization.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Education
No Degree - Computer Science
Coconino Community College
FlagstaffHigh School Diploma -
Grand County High
Moab, UT05-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Customer service expertise
- Handling difficult customers
Timeline
Bartender
Bird'ys Finer Diner
07.2024 - Current
Server
The Spoke on Center
04.2021 - 12.2021
Floor Manager
Spitfire Smokehouse
04.2021 - 11.2021
Bartender
Spitfire Smokehouse
01.2021 - 12.2024
No Degree - Computer Science
Coconino Community College
High School Diploma -
Grand County High
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