Robert Austin
Vineyard,UT
Summary
Accomplished Shop Manager with a proven track record at Western Building Group, enhancing operational efficiency and customer satisfaction. Excelled in inventory management and employee development, ensuring quality assurance and safety standards. Demonstrated exceptional leadership in fostering a productive team environment, achieving significant improvements in service delivery and operational workflows.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shop Manager
Western Building Group
10.2023 - Current
- Maintained a clean, safe, and inviting environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, and shop opening and closing procedures.
- Managed shop making sure all products were done with proper speed and quality.
Shop Manager
Southam & Associates
04.2006 - 10.2023
-Sheared orders down with speed and quality as needed for each order. Kept shop clean to proper safety standards.
-Bent metal on machines with quality and speed reaching daily goals.
-Managed shop. Quality control, kept up inventory. Made sure all orders got done in a timely manner.
Education
None - Generals
UVU
Orem, UTSkills
- Customer service
- Employee management
- Health and safety
- Task delegation
- Employee scheduling
- Inventory management
- Operations management
- Delegating work
- Quality assurance
- Data management
- Inventory control
- Scheduling
- Operations oversight
- Employee development
- Delegation
- Inventory tracking and management
Certification
-Forklift certification
-Scissor lift certification
Timeline
Shop Manager
Western Building Group
10.2023 - Current
Shop Manager
Southam & Associates
04.2006 - 10.2023
None - Generals
UVU
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