Proven leader with extensive experience in employee training and development in high-pressure settings. Expertise in safety compliance and communication strategies that drive operational efficiency and improve team performance.
Overview
22
22
years of professional experience
Work History
City Mail Carrier
United States Postal Service, USPS
Fort Lauderdale
10.2014 - Current
Deliver letters and packages to residential and business addresses daily.
Efficiently sort and organize mail to facilitate timely delivery on assigned routes.
Communicate effectively with customers regarding mail services and inquiries.
Follow safety protocols while operating postal vehicles in various weather conditions.
Collaborate with team members to streamline processing of incoming mail.
Train new carriers on delivery procedures and route navigation for effective onboarding.
Sergeant, Combat Engineering
United States Army
Fort Jackson
05.2004 - 12.2010
Deployed to Iraq for military operations from November 2008 to December 2009.
Led combat engineering operations in Tactical Operations Center, ensuring team compliance with safety protocols to enhance mission effectiveness.
Supervised combat engineering operations, ensuring team adherence to safety protocols to maintain operational integrity.
Coordinated logistics for troop movements and resource allocation during missions, optimizing resource use for operational success.
Developed training programs for soldiers on engineering techniques and equipment.
Received and transmitted specific radio combat goals to subordinates.
Education
Associate of Science - Radiologic Technology
Keiser University
Fort Lauderdale, FL
04-2013
Skills
Mail sorting and package delivery
Route navigation and vehicular safety
Logistics coordination
Knowledgeable in safety protocols and regulations, ensuring adherence in all operational aspects
Customer service excellence
Employee training and development
Proven ability to lead teams in high-stakes environments, ensuring mission success and fostering collaboration
Excellent verbal and written communication skills, adapting to diverse populations