ROBERT BARBER
Portland
Summary
Detail-oriented professional with extensive experience in customer service. Proven management communication and organizational skills to enhance team efficiency. Strong data entry and clerical abilities ensure accurate processing.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Ibex Logistics
Tualatin
10.2025 - 01.2026
- Achieved a 99% delivery rate utilizing the navigation system and analyzing route constraints.
- Addressed real-time bottlenecks by analyzing route information and environmental factors to complete the route on time or early 90% of the time.
- Conducted pre- and post-trip vehicle inspections to prevent operational delays.
Corporate Trainer
Apex Premier Marketing
Portland
03.2025 - 06.2025
- Conducted interactive workshops to enhance team skills and knowledge.
- Coached a team of three, simplifying complex concepts for improved understanding.
- Provided post-training follow-up support such as answering questions or providing additional resources.
- Represented the organization professionally, adhering to brand standards in customer interactions.
- Analyzed dashboard data with management to identify trends and enhance efficiency.
Supervisor
SmartPark
Portland
08.2024 - 03.2025
- Oversaw daily operations of four parking garages, supervising a team of 10 based on performance metrics.
- Compiled and analyzed daily reports for city stakeholders to optimize resource allocation.
- Resolved customer issues through effective communication and active listening.
Clinical Specialist
Pacific Eye Group
Portland
01.2021 - 08.2022
- Developed a new process that reduced patient wait time by 25%.
- Optimized daily and weekly schedules for improved efficiency.
- Maintained accurate records for all patients to support care quality.
- Ensured secure handling of confidential information per HIPAA guidelines.
- Trained six team members on point of sales system operations.
Education
Google Data Analytics Certification -
Coursera
01-2026
Information Technology Course -
CourseCareers
09-2025
Bachelor of Science - Business Administration with a Sports Business Option
Oregon State University
Corvallis, OR06-2024
Skills
- Microsoft Excel
- CRM
- Strategic Problem Resolution
- Attention to detail and organization
- Customer service
- Team collaboration
- Effective communication
- Team leadership
Awards
- Dean's List and Honor Roll at Oregon State University, 09/01/22 - 06/01/24
- Recipient of Howard Hedinger Memorial Scholarship, 06/01/19 - 06/01/24
- Dean's List and Honor Roll at Portland Community College, 09/01/19 - 06/01/22
- Recipient of Positive Coaching Alliance Scholarship, 06/01/19
Timeline
Delivery Driver
Ibex Logistics
10.2025 - 01.2026
Corporate Trainer
Apex Premier Marketing
03.2025 - 06.2025
Supervisor
SmartPark
08.2024 - 03.2025
Clinical Specialist
Pacific Eye Group
01.2021 - 08.2022
Google Data Analytics Certification -
Coursera
Information Technology Course -
CourseCareers
Bachelor of Science - Business Administration with a Sports Business Option
Oregon State University