Summary
Overview
Work History
Education
Skills
Timeline
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Robert Batson

Norma,TN

Summary

I am an adaptable and diligent student with
knowledge of computer repair and
configuration management. I value
efficiency and seek to make
adjustments and improvements to
any process I am involved in. I

quickly grasp new concepts and
enjoy the challenges of the
everchanging world of technology.

Overview

4
4
years of professional experience

Work History

Information Technology Intern

Tahlequah Public Schools
05.2019 - 08.2023
  • Supported IT department in handling technology rollout and maintenance.
  • Configured and installed over one thousand Chromebooks across Tahlequah School District
  • Utilized MDM to deploy applications and configure policies on hundreds of iPads
  • Catalogued thousands of devices in Follett Destiny system
  • Assessed and repaired numerous Chromebooks, desktops, hotspots, and iPads including component testing and replacement as well as software resets
  • Provided tier 1 tech support to end users across Tahlequah School District
  • Transported, cleaned, and reconfigured student one to one devices over each summer

Education

Bachelor of Science - Computer Engineering

University of Oklahoma
Norman, OK
05.2026

High School Diploma -

Tahlequah High School
Tahlequah, OK
05.2023

Skills

    Defect Analysis and Resolution

    Upgrade Implementation

    Responding to Technical Questions

    Component Replacements

    Microsoft Windows and Office

    Hardware Installation

    Strong Communication and Interpersonal Skills

    Customer Service Support

    New Installations

    Training Junior Team Members

    Computer Repair

Timeline

Information Technology Intern

Tahlequah Public Schools
05.2019 - 08.2023

Bachelor of Science - Computer Engineering

University of Oklahoma

High School Diploma -

Tahlequah High School

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Robert Batson