Robert Bell
Temple Hills,MD
Summary
Adept at critical thinking and problem-solving, I significantly enhanced security protocols at the Smithsonian Institute. My leadership in training new officers and expertise in CCTV surveillance and emergency response underscore my ability to maintain safety and operational excellence. Recognized for exceptional service, I excel in high-stress environments, ensuring comprehensive security and visitor satisfaction.
Overview
21
21
years of professional experience
Work History
Security Officer
Smithsonian Institute
05.2003 - 12.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Promoted to team leader for demonstrating exceptional leadership and security management skills.
Education
Fairmont Heights
Landover, MD05-1981
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Security screenings
- Electronic surveillance
- Dispatch
- Weapons training
- Arrest procedures
- Military experience
- First aid and CPR certified
- Security protocols
- Security operations experience
Timeline
Security Officer
Smithsonian Institute
05.2003 - 12.2023
Fairmont Heights
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