Summary
Overview
Work History
Education
Skills
Timeline
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Robert Bond

West Springfield,MA

Summary

Adept at small business operations and building strong client relationships, I spearheaded Last Chance Garage, LLC, enhancing customer satisfaction through innovative business processes. At Gengras Volvo, my expertise in auto diagnostics significantly contributed to inventory quality. My blend of technical proficiency and customer service skills drives tangible results in operational efficiency and client loyalty.

Overview

25
25
years of professional experience

Work History

Owner,Technician,service Writer

Last Chance Garage,llc
04.2003 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Auto Technician

Gengras Volvo
East Hartford, CT
03.2000 - 01.2003

Lead tech in used car dept,responsible for diagnosising and repairing used cars for dealer inventory.

Auto Technician

Mitchell Volvo of Simsbury
West Simsbury, CT
03.1998 - 03.2000

Education

High School Diploma -

Bloomfield High School
Bloomfield, CT
06.1979

Skills

  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Customer Relations
  • Operations Management
  • Business Management

Timeline

Owner,Technician,service Writer

Last Chance Garage,llc
04.2003 - 01.2023

Auto Technician

Gengras Volvo
03.2000 - 01.2003

Auto Technician

Mitchell Volvo of Simsbury
03.1998 - 03.2000

High School Diploma -

Bloomfield High School
Robert Bond