Robert Bond
West Springfield,MA
Summary
Adept at small business operations and building strong client relationships, I spearheaded Last Chance Garage, LLC, enhancing customer satisfaction through innovative business processes. At Gengras Volvo, my expertise in auto diagnostics significantly contributed to inventory quality. My blend of technical proficiency and customer service skills drives tangible results in operational efficiency and client loyalty.
Overview
25
25
years of professional experience
Work History
Owner,Technician,service Writer
Last Chance Garage,llc
04.2003 - 01.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Auto Technician
Gengras Volvo
East Hartford, CT
03.2000 - 01.2003
Lead tech in used car dept,responsible for diagnosising and repairing used cars for dealer inventory.
Auto Technician
Mitchell Volvo of Simsbury
West Simsbury, CT
03.1998 - 03.2000
Education
High School Diploma -
Bloomfield High School
Bloomfield, CT06.1979
Skills
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Customer Relations
- Operations Management
- Business Management
Timeline
Owner,Technician,service Writer
Last Chance Garage,llc
04.2003 - 01.2023
Auto Technician
Gengras Volvo
03.2000 - 01.2003
Auto Technician
Mitchell Volvo of Simsbury
03.1998 - 03.2000
High School Diploma -
Bloomfield High School