Robert Boone
Springdale,AR
Summary
Hardworking Automotive Technician with over 30+ years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Knowledgeable skills servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models.
Overview
17
17
years of professional experience
Work History
Tow Truck Operator, Mechanic
Towing Company
11.2022 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Warehouse Associate
Warehouse Discount Groceries
08.2022 - 10.2022
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Read and interpreted plans, instructions and specifications to determine work activities.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Automotive Specialist
Self-employed
02.2007 - 07.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
- Calculated costs of materials and labor to prepare detailed repair estimates.
- Researched parts availability and pricing to stay on par with competitors and offer best services.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Explained estimates and determined repair timelines to manage customer expectations.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Maintained accurate records of customer accounts, payments and payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Provided excellent customer service, developing and maintaining client relationships.
Education
GED -
Northwest Technical Institute
Springdale, ARSkills
- Flatbed Truck Expertise
- Assisting Customers
- Operating Hydraulics
- Estimating Work
- Parts Replacement
- Changing Oil
- Issue Resolution
- Vehicle Inspection
- Preventive Maintenance
- Ticket Writing
- System Repairs
- Chemical Disposal
- Job Scheduling
- Inspecting Vehicles
- Safety Awareness
- Purchasing Parts and Inventory
- Relationship Building
- Managing Parts
- Installing Equipment
- Diagnostic Abilities
- Inventory Auditing
- Replacing Filters
- Work Planning and Prioritization
- Engine Rebuilds
- Hand and Power Tools
- Strong Work Ethic
- Engine Repair
- Repair Quotes
- Automotive Engineering
- Replacing Parts
- Problem-Solving
- Troubleshooting Skills
Timeline
Tow Truck Operator, Mechanic
Towing Company
11.2022 - Current
Warehouse Associate
Warehouse Discount Groceries
08.2022 - 10.2022
Automotive Specialist
Self-employed
02.2007 - 07.2022
GED -
Northwest Technical Institute
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