Robert Bou Daher
San Antonio,TX
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
22
22
years of professional experience
Work History
Counselor
BAYEH’SPETROLEUM INC
San Antonio, TX
09.2021 - 08.2024
- Monitor market conditions, product innovations, and competitors products, prices, and sales
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support
- Developing new ideas, relationships, systems, and strategies
- Monitoring and controlling resources, analyzing data and informations
- Guiding, Directing, and Motivating Subordinates
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
- Negotiate details of contracts and payments.
Owner/Operator
ELBAYEH ENTERPRISE INC
New Braunfels, TX
10.2016 - 08.2021
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks
- Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth
- Developed business systems and structures to enhance accounting and financial duties
- Cultivated customer and distributor rapport to increase retention rates and drive goal achievement
- Coordinated and managed major proposal processes from initiation to implementation
- Established strategic partnerships to form business referral program
- Reviewed daily and overall financials to ensure profitability
- Set pricing structures according to market analytics and emerging trends
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals
- Secured long-term accounts, managing sales presentations to promote product and brand benefits
- Coordinating logistics well Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Developed business and marketing plans and prepared monthly financial reports
- Provided business development, creation of operational procedures and workflow planning
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Analyzed client business needs and assisted in determining appropriate resources and strategies
- Improved profitability by executing daily, weekly and monthly floor plan changes, by bringing in new products in high demand
- Organized and updated schedules to optimize coverage for expected customer demands
- Taught junior employees how to meet operational and sales goals with proactive strategies
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel
- Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales
- Negotiated and worked with local vendors to keep costs low and build community relations, increase in profit margin
- Prepared annual budget by scheduling expenditures, analyzing variances and initiating corrective actions
- Positively impacted product relevance through careful distribution, merchandising and display techniques
- Increased customer service feedback scores by delivering outstanding service to customers daily
- Maintained current store product and promotional knowledge to drive consistent sales
- Established quality standards and performed work according to project schedules
- Implemented needs assessment mechanisms to identify demand for products and services
- Exceeded sales and profit goals by supervising all marketing and planning activities
- Researched market competitors to identify potential new products and service opportunities
- Led staff on promotions development, sales analysis and creative services
- Managed primary account relationships, exceeded client satisfaction standards and met servicing obligations
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Oriented, trained, and directed staff to achieve objectives
- Cultivated and maintained positive relationships with employees and freelance personnel
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals
- Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions
- Recruited, hired and trained new staff to develop with excellent product knowledge
- Recruited, hired and trained employees on operations and performance expectations
- Improved staff morale by optimizing workload to support work-life balance.
Owner/Operator
CIRCUIT CITY COMMERCIAL LTDA
SAO PAULO, SP
06.2002 - 01.2013
- Controlling, Leading, Planning, Communicating, and Organizing the Business
- Read and analyzing Memos and Reports
- New Business strategy
- Motivated employees to share ideas and feedback
- Trained, managed and motivated employees to promote professional skill development
- Recruited and hired individuals demonstrating passion, dedication and added value to team
- Directed all day-to-day operations of the mall facility to provide safe and enjoyable guest experience
- Formed and sustained strategic relationships with clients
- Identified client business and operational needs and introduced services to provide solutions
- Negotiated contracts with leading clientele, encompassing industry-leading organizations and multitude of projects
- Identified and solved complex strategy problems to drive organizational goals
- Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings
- Monitored progress by establishing plans, budgets and measuring results
- Analyzed strategic, core and support processes and recommended improvements to streamline processes
- Generated reports detailing project information and predictions
- Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits
- Managed all budget and payroll operations
- Analyzed microeconomic and macroeconomic trends and formulated impact on client business practices and future direction
- Prepared correspondence, accounting and financial documents for analysis.
Education
Master Travel -
International Correspondence School
Scranton, PA09.2001
General Business Study -
International Correspondence School
Scranton, PA01.1999
Management Diplome - Business
International Correspondence School
Scranton, PA06.1998
Bachelor Of Arts - Economics
Saint Mary's University
Halifax, Nova Scotia10.1995
Skills
- Labor relations
- KPI management
- Marketing tactics
- Team oversight
- Strategic project planning
- Key partnership cultivation
- Program creation and implementation
- Customer relations
- Contract negotiation expertise
- Recruiting and hiring
- Project estimating
Activities
- Member, Alumni Association
- Volunturisim: Continued to work all through the corona pandemic at my business, and volunteered in my local community also is San Antonio Food Bank, All during Pandemic
Timeline
Counselor
BAYEH’SPETROLEUM INC
09.2021 - 08.2024
Owner/Operator
ELBAYEH ENTERPRISE INC
10.2016 - 08.2021
Owner/Operator
CIRCUIT CITY COMMERCIAL LTDA
06.2002 - 01.2013
Master Travel -
International Correspondence School
General Business Study -
International Correspondence School
Management Diplome - Business
International Correspondence School
Bachelor Of Arts - Economics
Saint Mary's University
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