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Associate Principal Engineer

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Positive and approachable professional with expertise in problem-solving and strong communication skills. Proficient in troubleshooting technical issues and managing customer support requests to enhance user experiences. Committed to delivering exceptional service that improves operational efficiency and user satisfaction. Extensive experience as an IT Technical Support Contractor, with a focus on managed services and contract-based roles.

Dynamic professional with a proven track record at The HCI Group, adept in leveraging extensive EMR system knowledge and CRM expertise. Excelled in enhancing client EMR staff augmentation through insightful strategies and superior communication skills. Demonstrates exceptional problem-solving, multitasking, and technical proficiency, ensuring high standards of accuracy and efficiency in fast-paced environments. I'm a personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Energetic IT professional ready to undertake challenging technical support triage duties in demanding environments. Cognizant of when to go hands-on with issues and when to delegate support calls to appropriate personnel. Eager to apply personal technological expertise to support tasks and keen technical judgment to fast-paced personnel delegation.

Highly experienced Scrum Master with over 5 years of experience in leading Agile teams in the delivery of successful software projects using Scrum methodologies. Strong background in Agile frameworks and a proven track record of improving team performance, providing leadership, and delivering projects on time and within budget. Skilled in coaching, mentoring, negotiation, and utilizing tools such as JIRA. Proven ability to scale Agile methodologies and navigate organizational structure.

Experienced with tax regulations and compliance. Utilizes analytical skills to optimize tax strategies and ensure accurate filings. Knowledge of tax software and regulatory requirements enhances workflow efficiency.

Dynamic professional with a proven track record, excelling in security and customer service. Demonstrated leadership and problem-solving skills while ensuring safety protocols and enhancing team performance. Adept at cash handling and maintaining meticulous records, contributing to operational efficiency and client satisfaction.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Hardworking professional with proven relationship-building and time-management skills in fast-paced work environments. Successful at handling cash transactions with accuracy, while also providing consumers with impeccable service. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Extremely detail-oriented and possess the ability to learn new skills quickly.

When I am learning a new skill set of any kind, I am all eyes and ears. I try to find as many ways to be a more efficient worker, having attention to detail and double checking my work after I finish, to make sure it was done correctly, those are a couple of the main personal rules I have for myself in a work environment.

Dynamic and adaptable Service Technician with a proven track record at Sunbelt Rentals, showcasing expertise in heavy equipment operation and maintenance. Excelled in safety procedures adherence and team collaboration, maintaining an accident-free driving history. Skilled in hauling equipment and customer service, consistently delivering efficient solutions

Robert Buchanan

Overview

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Field Service Technician

Detailer

Sanitation Tech

Sanitation Lead

Sanitation Tech

Education

Computer Technology & Network Administration -

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Field Service Technician

Detailer

Sanitation Tech

Sanitation Lead

Sanitation Tech

Computer Technology & Network Administration -

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