Robert Butler
Senior Manager
Schnecksville,PA
Summary
Results-driven Inbound Manager at iHerb with expertise in warehouse operations and team leadership. Proven ability to enhance shipping and receiving processes, achieving a 20% increase in productivity through effective staff management and process improvements. Proficient in warehouse management systems and committed to maintaining high safety standards while fostering cross-functional collaboration.
Overview
22
22
years of professional experience
Work History
Senior Manager
Worldwide Flight Services
Allentown, PA
03.2025 - Current
- Directed staff of 4 managers, 10 supervisors, 9 leads, and over 200 agents to achieve operational excellence.
- Oversaw warehouse and airport ramp operations to ensure compliance with service level agreements.
- Developed high-performing operations team, resulting in 17% increase in profit and loss through process optimization.
- Cultivated next-level leaders and managers in essential leadership and management skills.
- Managed loading and unloading of linehaul trailers and aircraft with freight efficiently.
- Maintained safety and security standards under ABE Airport Police, TSA, USCBP, and FAA regulations.
- Utilized Boeing 737 and Boeing 767 aircraft for Amazon Air logistics operations.
Manager
iHerb
Nazareth, PA
01.2019 - 10.2024
- Directed a team of 2 Supervisors, 7 Leads, and over 130 employees in all warehouse operations.
- Managed the Quality Control, Inventory, Picking, Packing, and Shipping departments, ensuring accurate receiving and put-away processes.
- Conducted performance audits and created spreadsheets to drive the team towards achieving daily productivity goals.
- Set associate schedules and planned overtime needs, maintaining operational efficiency.
- Developed and maintained standard operating procedures (SOPs) and conducted daily Gemba Walks to enhance safety and cleanliness.
- Oversaw payroll, vacation requests, and training through the Workday application, while handling hiring and employee development.
Manager
DSC Logistics
Nazareth, PA
02.2015 - 12.2018
- Managed a shift of 1 Supervisor and approximately 20 employees in daily warehouse operations, focusing on efficiency and safety.
- Led the Safety Committee, organizing meetings and conducting walk-throughs to ensure compliance with safety standards.
- Monitored cost per case, travel distance, proficiency standards, and overall warehouse conditions.
Supervisor
Orefield Cold Storage
Orefield, PA
02.2009 - 02.2015
- Managed employee staffing based on volume, scheduling, and evaluations to maintain productivity and efficiency.
- Trained employees in proficiency to enhance productivity and monitored inventory flow within the warehouse.
- Utilized Labor Management Systems, Microsoft Office, and Excel for reporting and resolving operational issues.
Supervisor
Millard Refrigerated Services
Trexlertown, PA
03.2005 - 12.2008
- Oversaw similar responsibilities as at Orefield Cold Storage, maintaining effective leadership in warehouse operations.
Education
Associate Degree - Hotel/Restaurant Management
Northampton Community College
01-2003
Skills
- Lean Six Sigma - Yellow Belt
- Warehouse operations and management
- Quality assurance and process improvement
- Team building and cross-functional teamwork
- Organizational skills
- Effective communication
- Multitasking abilities
- Staff management and training
- Shipping and receiving logistics
- Inventory control
- Safety protocols and compliance
- Time management strategies
- Performance monitoring
- Goal setting and mentoring
Affiliations
I have ran a successful photography business capturing weddings, family portraits, vehicles, and more.
Timeline
Senior Manager
Worldwide Flight Services
03.2025 - Current
Manager
iHerb
01.2019 - 10.2024
Manager
DSC Logistics
02.2015 - 12.2018
Supervisor
Orefield Cold Storage
02.2009 - 02.2015
Supervisor
Millard Refrigerated Services
03.2005 - 12.2008
Associate Degree - Hotel/Restaurant Management
Northampton Community College