Robert Cafin
Portage,IN
Summary
Adaptable Quality Manager with a 10 years background in implementing and developing improvement processes through collaboration with cross-functional teams. Specialties include achieving set targets, generating new strategies and maintaining accurate records.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Quality Control Manager
Precoat Metals
02.2018 - Current
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Conducted audit inspections and independent checks to verify parts and materials.
- Use MS Software to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Developed and deployed production control plans and created work instructions and procedures.
- Improved quality processes for increased efficiency and effectiveness.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Calibrated instruments and scales in production area and quality lab.
- Develops and approves responses to customers and internal corrective action requests, and assures implementation of corrective actions.
Quality Control Supervisor
Precoat Metals
02.2013 - 02.2018
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
Quality Control Inspector
Precoat Metals
02.2003 - 02.2013
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Skills
- Client Support
- Inspection Processes
- Corrective Actions
- Operational Support
- Non-Conformance Processes
- Familiarity with Quality Standards
- Employee Performance Reviews
- Problem-Solving Ability
- Reliability Testing
- SOP Review
- Sampling Techniques
- Testing Devices
- Defect Identification
- Six Sigma Green Belt
Certification
- Henkel Training
- Green belt Certification
Timeline
Quality Control Manager
Precoat Metals
02.2018 - Current
Quality Control Supervisor
Precoat Metals
02.2013 - 02.2018
Quality Control Inspector
Precoat Metals
02.2003 - 02.2013
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