Robert Caldwell
Sylvania,OH
Summary
Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
20
20
years of professional experience
Work History
Operations Manager
Central Transport
Toledo, Ohio
02.2021 - Current
- Utilized daily communication with operations supervisors, linehaul drivers, and dock workers to directly impact labor to revenue, units per hour, and audit compliance metrics.
- Created a dock layout strategy that has elevated the Toledo Next Day Hub to the #1 ranked hub in the nation for over 2 years running.
- Directed day-to-day operations by being directly involved with the operations on the dock and maintaining open lines of communication between all parties.
- Implemented daily coaching to ensure loading accuracy, safety standards, and load factor goals are being met for each lane.
Operations Manager
Holland LTL
Jackson, MI
07.2018 - 01.2021
- Implemented new loading diagrams to ensure trailer fullness for our linehaul drivers, exceeding our terminal goal.
- Used excellent verbal skills to engage with union workforce and members of the management team.
- Created daily routes for the city delivery drivers while positioning everyone to be in place for daily pickups.
Operations Supervisor
Meijer
Newport, MI
09.2004 - 07.2018
- Lead several Kaizen events to improve areas of operation in all three buildings.
- Coordinated logistics and B2B sales for the Newport facility for over five years.
- Spearheaded the implementation of several new departmental changes and lead meetings to plan out the changes and their timeliness.
- Managed scheduling for department rosters with as many as 120 team members
- Maintained accurate records of employee attendance and performance reviews.
- Managed inventory control, reducing waste and optimizing stock levels for operational needs.
Education
Certificate - Leading People And Teams
University of Michigan
Ann Arbor, MI06-2017
Some College (No Degree) - Business Administration
Monroe County Community College
Monroe, MichiganSkills
- Production Management
- Performance Monitoring
- Health and Safety Compliance
- Performance Reporting and Reviews
- Lean 6 Sigma Yellow Belt
- Forklift Certified
- Microsoft Office
- Leading People and Teams
- Staff development
- Project management abilities
- Cost reduction
Timeline
Operations Manager
Central Transport
02.2021 - Current
Operations Manager
Holland LTL
07.2018 - 01.2021
Operations Supervisor
Meijer
09.2004 - 07.2018
Certificate - Leading People And Teams
University of Michigan
Some College (No Degree) - Business Administration
Monroe County Community College