Robert Chambo
Lakewood,CO
Summary
Proactive Infantryman and Sales Associate with extensive experience in high-stress environments and effective communication. Demonstrated success in improving team performance, customer satisfaction, and operational efficiency. Skilled in team leadership, risk assessment, problem-solving, and strategic planning, bringing reliability and excellent communication to advance career growth.
Overview
7
7
years of professional experience
Work History
Infantryman
United States Army
01.2020 - 05.2024
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Provided guidance to enhance soldier skills in marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced overall mission success rate by implementing strategic plans and fostering collaboration with multiple units.
- Delivered prompt order fulfillment, optimizing operational effectiveness.
- Utilized advanced communication technology to transmit instructions to team members.
Retail Sales Associate
Dunham's Sports
09.2019 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Associate
Dunham Sports
05.2017 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Franklin High School
Livonia, MI06.2016
Skills
- Team Leadership
- Assessing risks
- Teamwork and Loyalty
- First Aid Proficiency
- Briefing leadership
- Decision-Making
- Problem-Solving
- Multitasking Abilities
- Reliability
- Excellent Communication
Timeline
Infantryman
United States Army
01.2020 - 05.2024
Retail Sales Associate
Dunham's Sports
09.2019 - 12.2019
Sales Associate
Dunham Sports
05.2017 - 09.2019
High School Diploma -
Franklin High School
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