Robert Chavezz

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Wrapped pallets in shrink wrap prior to loading.
• Managed product staging to efficiently transfer items between receiving, storage and shipping locations.

• Oversaw budgets, payroll and accounts payable and receivable.
• Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
• Prepared accurate financial statements at end of quarter.
• Conducted detailed analysis of company financial information and oversaw preparation of related reports.
• Oversaw deployment of strategic business plans to accomplish accounting, compliance and revenue targets.
• Created, planned and implemented policies and procedures to increase productivity and maximize return on investments.
• Set and monitored effective financial policies.
• Assessed company resources and made adjustments to keep operations efficient and cost-effective.
• Developed future financial plans to support company objectives.

Established and Managed an Internet team for this Toyota, Ford, Nissan and CDJ& R point.

Established procedures for vehicle sales through leads from various Internet sources.

Established procedures for Fleet Sales to local companies, city and federal government entities.

• Responded to internet inquiries and phone calls in timely matter.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Provided superior and individualized customer service.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Kept detailed records of sales and contracts.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Acted as first point of contact for Norm Reeves.

• Hired, trained and directed a team of eight internet sales associates, two Fleet managers and three BDC Staff.
• Oversaw and directed Internet and Fleet Manager activities. Set realistic performance goals and offered input on monthly budget decisions.
• Monitored, trained and coached staff to reach weekly and monthly sales goals.
• Interacted with all vendors to assure the dealership was receiving maximum value for investment.
• Recommended the beginning or end of vendor relationships.
• Oversaw all Autoland, AutoExpert, Costco ans AAA transactions.