

Ambitious college student that has passed their Comptia A+ Core 1 exam. Skilled in client consultation, troubleshooting, and quality assurance. Proven ability to guide new hires and maintain operational standards while ensuring safety and compliance. Possesses an understanding of basic IT concepts and ability to quickly learn new procedures. Ready to use and develop troubleshooting and customer service skills in a help desk role.
De-escalation
Team Collaboration
Safety/Quality Assurance
Troubleshooting
Basic Linux Commands
Client Consultation
Made it to the finals of the 2023 Dahlgren Innovation Challenge with teammates, assisting in the acquirement of a 3D printer prize for KGHS.
Comptia A+ Core 1 - (Full certification expected July 2026)
CPR/AED + First Aid (BLS) Certificate of Completion - March 18th, 2026 (expires March 18th, 2028)
Jon (Back of House Leader, close experience of working with me): 1-609-224-7651
Jebediah "Jeddy" (Hiring Manager For Chick-Fil-A): 1-757-803-6113
Chad Funk (Landscaping Employer): 1-571-375-4598