Glenn Robinson Jr
Carneys Point,NJ
Summary
A punctual team player with a strong work ethic, who is willing to work hard physically. Strong communication skills, with an ability to de-escalate issues with customers and team members. A willingness to learn on the go.
Overview
2
2
years of professional experience
Work History
Back of House Team Member
Chic-Fil-A
Carneys Point, NJ
03.2025 - Current
- Adhered strictly to hygiene protocols when handling food items or preparing meals.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Stocked kitchen with necessary supplies, such as food items and cleaning products.
Server
Cracker Barrel
Pennsville, NJ
06.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Refinisher
GFR - Bathtub Refinishing, LLC
Penns Grove, NJ
06.2023 - 02.2024
- Prepared damaged areas of cast iron bathtubs using scrapers and other tools.
- Performed minor repairs on bathtubs, such as removing hardware prior to refinishing.
- Kept the immediate work area clean of debris.
- Followed safety protocols when using hazardous chemicals.
Education
High School Diploma -
Penns Grove High School
Carneys Point, NJ06-2025
Skills
- Multitasking and prioritization
- Strong work ethic
- Calm and professional under pressure
- Problem-Solving Abilities
- Verbal and Written Communication
- Adaptive Team Player
- Courteous with Strong Service Mindset
- De-escalation Techniques
- Courteous Demeanor
Languages
Spanish
Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Selected to provide additional support to address escalated/hostile customers.
- Selected to provide one-on-one support to team members struggling to create & consistently maintain quality customer interactions.
- Selected to film "A Day in the Life..." video for social media platforms (i.e. YouTube) for potential candidates applying for the Customer Service Representative role.
- Selected to participate in and successfully completed the "Future Leaders" leadership training program.
Timeline
Back of House Team Member
Chic-Fil-A
03.2025 - Current
Server
Cracker Barrel
06.2024 - Current
Refinisher
GFR - Bathtub Refinishing, LLC
06.2023 - 02.2024
High School Diploma -
Penns Grove High School
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