Robert Coleman
Washington,USA
Summary
A dedicated Case Manager who looks to help bring an end to HIV by providing exceptional patient centered medical care, humility, and social services to ensure the best outcomes for clients.
Overview
13
13
years of professional experience
Work History
Non Medical Case Manager
Aids Healthcare Foundation, AHF
04.2024 - Current
- Retention Coordination
- Managed Ryan White contracts amongst clients while counseling and enrolling clients in Ryan White, State ADAP's, Co-Pay Relief programs, and insurance.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
- Managed support services and fostered communication among social workers, therapists, provider staff, and patients.
- Prepared client charts for RSR readiness and applying all applicable data into CareWare.
- Participated in professional development opportunities focused on current and emerging trends and best practices in case management, ensuring the continuous improvement of services provided to patients.
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Benefits Counselor
Aids HealthCare Foundation
03.2022 - 04.2024
Medical Assistant
Foot and Ankle Wellness Center
09.2019 - 08.2021
Medical Assistant
Howard University Hospital
06.2011 - 08.2019
Education
Psychology -
Prince Georges Community College
Medical Assistant Diploma in Medical Assisting -
Medtech
06.2011
Skills
- Efficient Practices Ensuring Clinical Functions
- Efficient Managed Medical Care Coordination
- Strong Interpersonal Relationship Skills
- Strong Team Skills
- Detail Oriented
- Extensive knowledge on HIV Benefits and Ryan White
Personal Information
Title: Benefits Counselor
Timeline
Non Medical Case Manager
Aids Healthcare Foundation, AHF
04.2024 - Current
Benefits Counselor
Aids HealthCare Foundation
03.2022 - 04.2024
Medical Assistant
Foot and Ankle Wellness Center
09.2019 - 08.2021
Medical Assistant
Howard University Hospital
06.2011 - 08.2019
Psychology -
Prince Georges Community College
Medical Assistant Diploma in Medical Assisting -
Medtech
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