Robert Coletti
Jupiter
Summary
Award-winning, results-driven licensed insurance agent with over 15 years of experience specializing in group and individual insurance policies. Recognized as an industry leader and top-performing agent with a strong record of sales growth, customer retention, and team leadership. Highly skilled in building long-term client relationships through personalized service, strategic policy planning, and active community engagement. Known for exceptional internal management skills, mentoring new agents, and fostering collaboration to achieve organizational goals. Deeply rooted in community networking and outreach to strengthen brand presence and client trust.
Overview
15
15
years of professional experience
Work History
Team Lead/Insurance Sales Agent
Florida Blue Center Boynton Beach
Boynton Beach
06.2024 - Current
- Established and maintained book of business with over 1,500 customers.
- Facilitated team meetings to define project goals and track progress updates.
- Trained new staff on company policies and customer service standards.
- Implemented strategies to enhance team collaboration and communication.
- Resolved escalated customer complaints promptly and effectively.
- Evaluated employee performance, providing regular constructive feedback.
Top Sales Consultant
Florida Blue Boynton Center
Boynton Beach
07.2012 - Current
- Achieved Top Producer status for 14 consecutive years.
- Educated clients on the benefits and coverage options from Florida Blue.
- Conducted comprehensive assessments of client health insurance needs.
- Assisted clients in selecting suitable health insurance plans based on requirements.
- Maintained high levels of client loyalty through exceptional service.
Group and Individual Insurance Sales Agent
Florida Blue - Blue Cross Blue Shield Of Florida
Jupiter
11.2010 - 07.2012
- Developed strong client relationships through personalized insurance consultations.
- Analyzed client needs to recommend appropriate insurance products effectively.
- Managed policy renewals and updates to ensure client satisfaction consistently.
- Identified cross-selling opportunities among existing customers for various products.
Education
Undergraduate Degree - Film
Art Institute of Fort Lauderdale
Fort Lauderdale, FLSkills
- Sales strategy development
- Insurance policy analysis
- Lead generation
- Conflict resolution
- Effective communication
- Time management
- Team leadership
- Customer relationship management
- Problem solving
- Health insurance assessments
- Customer retention strategies
- Goal setting
- Organizational skills
- Product expertise
- Public speaking
- Networking
Accomplishments
Florida Blue State Top Sales Producer 12 years in a row 2014-2025
Timeline
Team Lead/Insurance Sales Agent
Florida Blue Center Boynton Beach
06.2024 - Current
Top Sales Consultant
Florida Blue Boynton Center
07.2012 - Current
Group and Individual Insurance Sales Agent
Florida Blue - Blue Cross Blue Shield Of Florida
11.2010 - 07.2012
Undergraduate Degree - Film
Art Institute of Fort Lauderdale