Angela Manzanares
Cedar Park
Summary
Results-driven sales professional with strong ability to build rapport quickly, uncover customer needs, and confidently lead conversations toward closing. Known for persuasive communication, objection handling, and maintaining trust while consistently working toward sales goals.Experienced in high-volume inbound sales environments, using structured scripts and adaptability to engage diverse customers, explain products clearly, and deliver results. Bilingual, detail-oriented, and comfortable thriving in fast-paced, target-driven settings.
Overview
7
7
years of professional experience
Work History
Insurance Sales Agent
Allstate
Cedar Park
09.2025 - Current
- Educated clients on insurance products and coverage options.
- Developed personalized insurance plans based on client needs.
- Managed client accounts and maintained accurate policy records.
- Identified cross-selling opportunities among existing customers.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Inbound Sales Representative
Charter Spectrum
San Antonio
08.2024 - 09.2025
- Networked to build client base and promote products to new and existing clients.
- Participated in regular training sessions on sales techniques and best practices.
- Conducted follow-up calls to existing customers to ensure satisfaction levels.
- Built trust and loyalty by maintaining professionalism while persuading customers.
- Presented sales pitches to clients with basic needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Server
Rainforest Cafe
San Antonio
02.2024 - 07.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Server
Café olé
San Antonio
03.2024 - 07.2024
- Greeted guests with friendliness and professionalism.
- Participated in weekly meetings with management team to discuss operational goals.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Supported serving staff in delivering accurate and well-presented food orders.
Valet Driver
PMC
San Antonio
10.2023 - 04.2024
- Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.
- Assigned numbered tags to customers and vehicles.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Ensured the safety of all vehicles by driving cautiously at all times.
Server
Olive Garden
San Antonio
10.2023 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Greeted guests and provided menus.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Server
Dennys Restaurant
San Antonio
12.2022 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared checks, itemizing total meal costs and taxes.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cashier/Waitress / Drive Thru/ Assistant Manager
Tink-a-taco
San Antonio
08.2019 - 08.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
Lead Food Server
Mama Margie’s
San Antonio
11.2022 - 07.2023
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Maintained clean and safe work environment.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Front Line Server
Bill Millers
San Antonio
01.2022 - 09.2022
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Manager
Naomi’s Candies
San Antonio
02.2021 - 09.2021
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Accomplished multiple tasks within established timeframes.
Education
Some College (No Degree) - Business Management
Texas A&M University
San Antonio, TXSkills
- Inbound sales
- Sales reporting
- Lead qualification
- Data entry skills
- Product knowledge
- Service solution development
- Performance metrics
- Time management expertise
- Serving expertise
- Dining customer service
- Sales strategy development
- Licensed insurance agent
- Rapport building
- Proposal preparation
- Team training and development
Languages
- Spanish
- English
Timeline
Insurance Sales Agent
Allstate
09.2025 - Current
Inbound Sales Representative
Charter Spectrum
08.2024 - 09.2025
Server
Café olé
03.2024 - 07.2024
Server
Rainforest Cafe
02.2024 - 07.2025
Valet Driver
PMC
10.2023 - 04.2024
Server
Olive Garden
10.2023 - 03.2024
Server
Dennys Restaurant
12.2022 - 10.2023
Lead Food Server
Mama Margie’s
11.2022 - 07.2023
Front Line Server
Bill Millers
01.2022 - 09.2022
Manager
Naomi’s Candies
02.2021 - 09.2021
Cashier/Waitress / Drive Thru/ Assistant Manager
Tink-a-taco
08.2019 - 08.2023
Some College (No Degree) - Business Management
Texas A&M University