Robert Copeland
219 Whitemon Ln Edenton,NC
Summary
Hardworking and reliable with strong ability in leadership, team work and customer service. Highly organized, proactive and punctual with team-oriented mentality and clear focus on continuous improvement.
Overview
15
15
years of professional experience
Work History
Business Owner
Affordable Lawncare
Edenton, NC
03.2014 - Current
- Maintained customers grounds by cutting trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
1st Mate
Harbortown Cruises
Edenton, NC
03.2023 - 08.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Used online catalogs and local merchants to order parts and materials for vessel.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Ensured safe navigation through various types of waterways using advanced technical knowledge in chart reading.
Case Manager
Positive Connections
Plymouth, NC
03.2010 - 06.2016
- Reviewed treatment plans against individual goals and healthcare standards.
- Reviewed effectiveness of treatment for individual and family situations.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
Education
Bachelor of Arts - History
Elizabeth City State University
Elizabeth City, NC06.2002
Skills
- Customer service
- Operations oversight
- Team building and a Team player
- Issue resolution
- New business development
- Planning and coordination
Education and Training
Elizabeth City, NC
Timeline
1st Mate
Harbortown Cruises
03.2023 - 08.2024
Business Owner
Affordable Lawncare
03.2014 - Current
Case Manager
Positive Connections
03.2010 - 06.2016
Bachelor of Arts - History
Elizabeth City State University