Senior account manager with 14+ years of B2B sales, business development, and consultative selling experience. Lead full-cycle client acquisition, strategic account management, and solution development aligned to customer needs. Drive revenue through long-term client relationships, retention, and repeat business.
Overview
2
2
Languages
22
22
years of professional experience
Work History
Senior Account Manager
Mailers Haven
Santa Clarita, California
07.2012 - Current
Generated over $960,000 in annual sales revenue, maintaining more than $80,000 per month since July 2012.
Managed 350+ B2B client accounts, fostering long-term relationships that enhanced client retention and generated consistent repeat business.
Identified new business opportunities and expanded existing accounts, driving revenue growth through strategic account development and relationship management.
Handled full sales cycle, including prospecting, client acquisition, needs assessment, consultative selling, pricing negotiation, and closing.
Developed customized, data-driven marketing solutions, enabling businesses and agencies to effectively reach target audiences and achieve marketing objectives.
Director of Social Marketing & Brand Communication
BraceCase
Burbank, CA
01.2012 - 12.2012
Built and applied marketing strategies using customer research, competitor review, and changing market conditions.
Analyzed marketing results and refined strategies to optimize campaign effectiveness and drive business development.
Coordinated promotional efforts with marketing staff to enhance brand awareness and elevate customer engagement.
Facilitated marketing, advertising, and promotional activities that aligned with organizational growth objectives.
Internet Marketing Coordinator
SBC Lending
Glendale, CA
01.2012 - 07.2012
Contributed to development and rollout of marketing strategies that enhanced customer engagement and increased brand visibility.
Coordinated digital marketing, advertising, and promotional initiatives to ensure alignment with organizational goals.
Analyzed market conditions, customer trends, and competitor activity to uncover actionable marketing opportunities.
Assistant Director / Lead Teacher
YMCA of Metropolitan Los Angeles
Castaic, CA
12.2004 - 03.2010
Strengthened ties with local families, schools, and community organizations, contributing to restored profitability at two underperforming program sites.
Executed promotional and enrollment plans that increased participation during seasonal and peak registration periods.
Managed daily operations, program budgets, curriculum, and regulatory compliance while supporting high service and customer satisfaction standards.
Supported staff training and development to improve program operations, customer service, and enrollment efforts.
Earned recognition for maintaining highest number of quality accounts through effective relationship management and community outreach.
Education
MBA - Business Administration
Woodbury University
Burbank, CA
01-2011
Bachelor of Science - Marketing
Woodbury University
Burbank, CA
01-2009
Skills
Business-to-business sales and development
Full-cycle sales
Consultative and SPIN selling
Sales negotiation and closing
Lead generation and prospecting
Strategic account management
Client relationship management
Sales pipeline management and forecasting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Senior Account Manager
Mailers Haven
07.2012 - Current
Director of Social Marketing & Brand Communication