Robert Crosby

Lead Driver/Yard Spotter

Usfoods Distributor

Lexington, SC

07.2007 - 05.2022

Supervised and trained new drivers in safe driving techniques and company policies.
Ensured that all vehicles were inspected and maintained properly.
Organized the delivery of goods to customers on time with a focus on customer satisfaction.
Monitored driver performance, providing feedback when necessary.
Coordinated routes for drivers to ensure efficient use of resources.
Investigated any incidents or accidents involving drivers or vehicles.
Assisted drivers with troubleshooting mechanical issues with vehicles.
Resolved customer complaints promptly and professionally.
Provided support to drivers during their route if needed.
Collaborated closely with dispatchers to ensure smooth operations.
Evaluated and monitored driver performance using various metrics.
Developed processes for handling unexpected delays or cancellations due to weather conditions or traffic congestion.
Participated in safety drills to ensure that all personnel are prepared in case of an emergency.
Completed pre- and post-trip inspections of assigned equipment and vehicles.
Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
Checked vehicle after shift for damage.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Collected payments for goods delivered or unloaded.
Checked and verified shipping paperwork to ensure accuracy of orders.
Moved trailers, containers, and chassis around the yard by operating a spotter truck.
Inspected equipment for any damages or mechanical issues before use.
Organized and rearranged trailers in designated areas according to customer requirements.
Performed daily pre-trip inspections on spotter truck prior to operation.
Maneuvered tractor-trailer units into tight spaces within the yard using hand signals or two-way radio communication.
Transported materials between yards, warehouses, distribution centers, and other locations as directed by supervisor.
Cleaned cab interior of spotter truck after each shift; washed exterior weekly when necessary.
Responded quickly to emergency situations such as fires or hazardous material spills in the yard area.
Executed dock operations by switching trailers and equipment to and from docks.