ROBERT DEADY
Spring Branch,TX
Overview
8
8
years of professional experience
Work History
Manager of Scope Only Operations
Eberl Claim Service.
03.2024 - Current
- Manage scope only inspections for multiple carriers.
- Onboard new resources.
- Created Best Practices
- Assisting with Senior Leadership with carrier requirements and service level agreements.
- Monitior and evaluate property investigations to ensure quality assurance.
- Continually improve processes for faster cycle times, more accurate investigation data being submitted.
Director of Operational Training
Eberls Claim Service
03.2022 - 03.2024
- Collaborated with Senior Leadership to minimize field training expenses through creating a library for adjusters to reference.
- Worked with Carrier leadership to ensure service level objectives were met.
- Created and conducted webinars for field managers and trainers.
- Monitored implemented changing standard claim practices from the carrier to managers and trainers.
- Created adjuster handbook.
TEAM LEAD
Eberl Claim Service
03.2020 - 03.2023
- Training and working with adjusters to build their skill sets. in the field.
- Assist firm and carrier management with daily duties
- Assist leadership creating field best practices and training documents.
Independent Adjuster
Eberl Claim Service
06.2019 - 03.2020
- Independent field adjuster-Wind/Hail
Independent Adjuster
Eberly Claim Service
04.2019 - 06.2019
- Independent field adjuster- Wind/Hail
TRAINER/MANAGER
Eberl Claims Service
02.2019 - 02.2019
TRAINER/MANAGER
Eberl Claims Service
11.2018 - 01.2019
TRAINER MANAGER
Eberl Claims Service
10.2018 - 11.2018
TRAINER/MANAGER
Eberl Claim Service
08.2017 - 10.2017
Education
High School Diploma -
Smithson Valley High School
Bulverde, TX05.1995
Skills
- Highly proficient in Xactimate
- Highly proficient in construction material identification
- 19 years of property adjusting experience
- 17 years working for Eberl Claims Service
Lincensing and Certifications
- Licensed in all needed states except Hawaii
- Haag Commercial Roofing Inspector certified
- NFIP certified
Timeline
Manager of Scope Only Operations
Eberl Claim Service.
03.2024 - Current
Director of Operational Training
Eberls Claim Service
03.2022 - 03.2024
TEAM LEAD
Eberl Claim Service
03.2020 - 03.2023
Independent Adjuster
Eberl Claim Service
06.2019 - 03.2020
Independent Adjuster
Eberly Claim Service
04.2019 - 06.2019
TRAINER/MANAGER
Eberl Claims Service
02.2019 - 02.2019
TRAINER/MANAGER
Eberl Claims Service
11.2018 - 01.2019
TRAINER MANAGER
Eberl Claims Service
10.2018 - 11.2018
TRAINER/MANAGER
Eberl Claim Service
08.2017 - 10.2017
High School Diploma -
Smithson Valley High School