Robert Delgaudio

• Human Resources Director Inspirational Leadership | Operations Management | Human Resource Policies | Core Values Safety & Compliance | Communication | Mentoring & Coaching | Digital Tools | Process Improvement An adaptable problem-solving executive with demonstrated expertise in HR and operations management. Optimizes HR policies and accelerates organizational development by establishing onboarding protocols, spearheading paper and documentation processes, and crafting HR practices driven to promote core business values. Implements effective operational methods, navigates regulatory landscapes while maintaining necessary compliances, and consistently ensuring safety requirements. Builds ecosystems for team flourishment and strategically applies internal procedures that align with organizational development goals. A reliable communicator providing sustainable guidance to senior leadership, board members, stakeholders, operations, HR staff, and corresponding team members. Collaborates with senior leadership in mutually devising performance strategies and embedding formulated missions into workforce dynamics. Enables a cooperative atmosphere where cross-functional team members embrace change with poise, tackle challenges with grace and finesse, and diligently find ways for continuous improvement. Profoundly committed to the service of others and relentlessly upholds best-in-class HR practices. Additional competencies include: Organizational Structuring
• Mission Communication
• Operational Methods
• Non-Profit Expertise Software Tools
• File & Document Management
• ADA & FMLA Compliance
• Onboarding Protocols
• Succession Planning Backgrounds & Screenings
• Personnel Development
• Regulatory Landscapes
• Ethics Oversight
• Team Building

Forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing a 10-year record of success in the field. Achievements include centralizing recruitment operations, improving applicant tracking and reducing processing times. Complex problem-solver with a superior work ethic and excellent organizational abilities. Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills.

• Renuity, Fort Lauderdale, FL, 2021-01-01, 2023-12-31, Director of Recruiting - Operations & Production, Recruited to develop a new operational department. Reported to the VP of Operations. Mentored six corporate office support staff and seven companies across the US. Established formal policies and procedures; provided opportunities for growth and increased results. Oversaw talent acquisition by supporting new hires for installers, 1099 subcontractors, production managers, warehouse associates, assistants, support staff, and management positions. Utilized recruiting platforms like Indeed, Craigslist, Facebook, Glassdoor, and LinkedIn to source, screen, and filter qualified candidates. Held weekly meetings with six operating companies.Curated $150,000 in new contracts for roles for the Houston, TX location, the hardest market in the county, by onboarding ten operational personnel in three months.Augmented productivity 100% and workforce capacity by closing out all NJ, PA, DE, and VA operational needs in six months using platforms such as Craigslist, Indeed, and Glassdoor.Averaged an 88% hit rate and goals of 20 onboards monthly by instituting a new operational department, creating and implementing SOPs for lead generation, interview processes, collecting proper documents, background checks, and onboarding in one year.Boosted lead generations 80% and operational efficiencies 50% by hiring and training eight recruiters on newly launched SOPs.Grew sales 3% and expedited candidate scheduling 15% for the Charlotte, NC, location by producing high-level recruiting efforts by hosting meet-and-greet events and on-site recruiting to identify qualified 1099 subcontractors.
• USIG Installations, Fort Lauderdale, FL, 2016-01-01, 2021-12-31, Senior Recruiting Manager, Directed all aspects of recruiting for the largest flooring service contractor for Home Depot. Spearheaded nationwide communications within workrooms, supported installers throughout onboarding and offered updated and candidate tracking using proprietary software. Managed compliance department and governed national state licensing regulations. Recruited and vetted candidates via Craigslist ads and social media platforms for 35 workrooms. Held weekly meetings to maintain excellence during obstacles faced by teams in each market. Provided weekly updates to the Senior Vice President and Vice President of Operations.Achieved a 30% surge in recruiting team performance by managing the team and introducing a new lead generation SOP to expedite onboarding and train recruiters on executables.Realized 20% retention of compliance department employees by implementing a tracking system for installers, insurances, LLC, INC annual reports, or licensing slated for renewal.Decreased onboarding to 21 days (from 28) by developing SOPs for recruiting, phone scripts, and training the team on processes.Innovated a national state licensing tracking system for payments by ideating a compliance model for workrooms nationwide.Executed all recruiting for 35 workrooms during COVID-19, averting a personal layoff and optimizing scheduling and onboarding.
• Tossed Franchise Corporation, Fort Lauderdale, FL, 2011-01-01, 2016-12-31, Director of Training, Coordinated initial and ongoing training for franchisees at seven locations and led quarterly onsite visits to ensure brand compliance. Developed all training policies, procedures, handbooks, orientation materials, manuals, and tests. Designed and implemented programs to train new franchise operators, managers, and staff. Instructed budgeting and P&L review to meet and exceed goals and expectations. Industrialized daily reports and met with the Vice President to provide status. Negotiated national vendor contracts with Sysco, Ecolab, Cintas, and Edward Don.Attained 28% (from 33%) food cost savings by introducing a nationwide inventory system and stabilized pricing across multiple locations by incorporating a third-party purchaser.Reduced service ticket times to six minutes (from eight) and increased inventory control by integrating new POS software, expediting ticket sales, and producing daily, monthly, and annual reporting.Propelled sales 18% (from 12%) in one year by instituting a new limited-time offer (LTO) promotion, expanding menu selections, and marketing new offerings.Accomplished new franchise success after designing a six-week training program incorporating aspects of the business from prep, front-of-house/back-of-house P&L, and cash control.