Summary
Overview
Work History
Education
Skills
Languages
Community Service
Timeline
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Roberto C. Dominguez

Roberto C. Dominguez

Sherrill

Summary

Technology leader with more than two decades of experience guiding IT operations, building secure networks, and introducing systems that improve efficiency and service delivery. Skilled at working with leadership teams to set priorities, manage resources, and deliver solutions that support both day-to-day needs and long-term goals. Known for developing capable teams, controlling costs, and keeping systems secure and reliable in complex environments.

Overview

30
30
years of professional experience

Work History

Assistant CTO / Senior Network Administrator / Director of Advancement Services

Clarke University
01.2014 - Current
  • Managed campus technology infrastructure, including server environment, network equipment, and security systems.
  • Led the shift from on-premise Microsoft tools to cloud-based services, improving accessibility and collaboration.
  • Overhauled data center operations through a grant-funded redesign, cutting costs and reducing energy use.
  • Updated virtual server environment for greater stability and lower maintenance demands.
  • Developed and tested a practical disaster recovery process using existing resources.
  • Introduced automated backup procedures to safeguard institutional data.
  • Oversaw a major database replacement for the advancement office, adding tools for outreach, reporting, and analytics.
  • Provided guidance and growth opportunities for team members to build skills and take on more responsibility.

Senior Account Systems Service Representative

IBM
01.1996 - 01.2014
  • Supported some of the company’s largest clients with planning, upgrades, and problem resolution across diverse systems.
  • Recognized among the top 10 technicians worldwide through selection to the IBM Top Gun conference.
  • Directed side-by-side system evaluations that led to major business wins.
  • Represented IBM in education outreach programs and coordinated district-wide employee giving efforts.

Education

Master of Organizational Leadership -

Clarke University
Dubuque, IA

Bachelor of Applied Studies - Management & Leadership

Clarke University
Dubuque, IA

Associate of Applied Science in Electronics - undefined

DeVry University
Lombard, IL

Skills

  • Long-term Technology Planning
  • Cybersecurity Oversight
  • Systems and Network Administration
  • Data Protection and Recovery Planning
  • Cloud Migrations (Microsoft 365, SharePoint)
  • Budgeting and Resource Allocation
  • Vendor and Contract Management
  • Team Coaching and Development

Languages

English (Fluent)
Spanish (Fluent)

Community Service

Board Member, Board Member – Dubuque Arts Council, Board Member – Association of Fundraising Professionals, Tri-State Chapter

Timeline

Assistant CTO / Senior Network Administrator / Director of Advancement Services

Clarke University
01.2014 - Current

Senior Account Systems Service Representative

IBM
01.1996 - 01.2014

Bachelor of Applied Studies - Management & Leadership

Clarke University

Associate of Applied Science in Electronics - undefined

DeVry University

Master of Organizational Leadership -

Clarke University