Work Preference
Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic
Robert Douglas
Open To Work

Robert Douglas

New Port Richey

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Store ManagerAssistant store managerInternet ManagerManager-in-TrainingStore Manager/Owner

Work Type

Full Time

Salary Range

$60000/yr - $200000/yr

Summary

A highly motivated professional with over 32 years' experience in Management and Sales, working for multi-million dollar companies across diverse industries. Seeking a career with a successful company where my strong work ethic and management skills will be an asset.

Overview

32
32
years of professional experience

Work History

Store Manager

See's Candy
Tampa
10.2023 - Current
  • Open and closing the store cleaning the store frequently training all employees, writing schedule for the store, inputting daily sales and information, taking out damaged product out of the inventory, ordering the correct product to sell, stocking the shelves and organizing the store to make store fresh everyday.
  • Hiring and firing of all employees, evaluating employees daily. Making sure store runs smoothly and successfully everyday.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Assistant store manager

Sprint
Port Richey
01.2020 - 06.2023
  • Training employees to reach optimal level of customer service and achieve their highest sales potential.
  • Closing deals and ensuring 100% customer satisfaction. Establishing smooth front of store operations.
  • Securing sales targets while building relationships with customers.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Internet Manager

Auto Way Cadillac
Port Richey
01.2017 - 01.2020
  • Responsible for handling large cash transactions and confidential client/company information. Built strong client relationships.
  • Achieved 100% survey scores every time. Attracted customers to the store from online marketing and website.
  • Earned employee of the month multiple times.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Manager-in-Training

Kay Jewelers
Port Richey
01.2014 - 01.2017
  • Attained over $350,000 in revenue to store in 12 month period. Top salesperson for 7th consecutive month.
  • #1 in district for reaching most credit cards opened. Highest conversion ratio. Training new hires.
  • Noted multiple times by supervisor for top sales, performance, upsells, and highest survey scores.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Store Manager/Owner

Quality Designer Handbags Boutique
Tarpon Springs
09.2011 - 10.2014
  • Trained, led, and developed a sales team to produce winning results. Successfully increased the company's sales activities.
  • Expanded customer base by employing exceptional customer orientation and sales push techniques.
  • Built store from the bottom. Created great customer appeal with visual merchandising and sales tactics.

Store Manager

Etienne Aigner
Estero, FL
10.2003 - 09.2011
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.

Grocery Manager

Publix
New Port Richey, FL
01.1999 - 10.2003
  • Opening closing the store hiring and firing of all employees writing schedule ordering product, stocking shelves building displays bringing people up at register ordering the whole store and groceries.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.

Assistant Store Manager

Shoes R Us
Tampa, Fl
01.1994 - 02.1999
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

Associate of Science degree - Business Management

Hernando State College

Skills

  • Business development
  • Inventory Control
  • Leadership
  • Recruiting
  • Customer service
  • Marketing
  • Merchandising
  • Retail management
  • Store Management Experience
  • Strategic Planning
  • Management Experience

About Me

A highly motivated professional with over 32 years' experience in Management and Sales, working for multi-million dollar companies across diverse industries. Seeking a career with a successful company where my strong work ethic and management skills will be an asset.

Timeline

Store Manager

See's Candy
10.2023 - Current

Assistant store manager

Sprint
01.2020 - 06.2023

Internet Manager

Auto Way Cadillac
01.2017 - 01.2020

Manager-in-Training

Kay Jewelers
01.2014 - 01.2017

Store Manager/Owner

Quality Designer Handbags Boutique
09.2011 - 10.2014

Store Manager

Etienne Aigner
10.2003 - 09.2011

Grocery Manager

Publix
01.1999 - 10.2003

Assistant Store Manager

Shoes R Us
01.1994 - 02.1999

Associate of Science degree - Business Management

Hernando State College
Robert Douglas