Job Search Status
Open to workDesired start date: Immediately
Open To Work
Robert Douglas
New Port Richey
Work Preference
Summary
A highly motivated professional with over 32 years' experience in Management and Sales, working for multi-million dollar companies across diverse industries. Seeking a career with a successful company where my strong work ethic and management skills will be an asset.
Overview
32
32
years of professional experience
Work History
Store Manager
See's Candy
Tampa
10.2023 - Current
- Open and closing the store cleaning the store frequently training all employees, writing schedule for the store, inputting daily sales and information, taking out damaged product out of the inventory, ordering the correct product to sell, stocking the shelves and organizing the store to make store fresh everyday.
- Hiring and firing of all employees, evaluating employees daily. Making sure store runs smoothly and successfully everyday.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant store manager
Sprint
Port Richey
01.2020 - 06.2023
- Training employees to reach optimal level of customer service and achieve their highest sales potential.
- Closing deals and ensuring 100% customer satisfaction. Establishing smooth front of store operations.
- Securing sales targets while building relationships with customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Internet Manager
Auto Way Cadillac
Port Richey
01.2017 - 01.2020
- Responsible for handling large cash transactions and confidential client/company information. Built strong client relationships.
- Achieved 100% survey scores every time. Attracted customers to the store from online marketing and website.
- Earned employee of the month multiple times.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Manager-in-Training
Kay Jewelers
Port Richey
01.2014 - 01.2017
- Attained over $350,000 in revenue to store in 12 month period. Top salesperson for 7th consecutive month.
- #1 in district for reaching most credit cards opened. Highest conversion ratio. Training new hires.
- Noted multiple times by supervisor for top sales, performance, upsells, and highest survey scores.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Store Manager/Owner
Quality Designer Handbags Boutique
Tarpon Springs
09.2011 - 10.2014
- Trained, led, and developed a sales team to produce winning results. Successfully increased the company's sales activities.
- Expanded customer base by employing exceptional customer orientation and sales push techniques.
- Built store from the bottom. Created great customer appeal with visual merchandising and sales tactics.
Store Manager
Etienne Aigner
Estero, FL
10.2003 - 09.2011
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
Grocery Manager
Publix
New Port Richey, FL
01.1999 - 10.2003
- Opening closing the store hiring and firing of all employees writing schedule ordering product, stocking shelves building displays bringing people up at register ordering the whole store and groceries.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Assistant Store Manager
Shoes R Us
Tampa, Fl
01.1994 - 02.1999
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate of Science degree - Business Management
Hernando State College
Skills
- Business development
- Inventory Control
- Leadership
- Recruiting
- Customer service
- Marketing
- Merchandising
- Retail management
- Store Management Experience
- Strategic Planning
- Management Experience
About Me
A highly motivated professional with over 32 years' experience in Management and Sales, working for multi-million dollar companies across diverse industries. Seeking a career with a successful company where my strong work ethic and management skills will be an asset.
Timeline
Store Manager
See's Candy
10.2023 - Current
Assistant store manager
Sprint
01.2020 - 06.2023
Internet Manager
Auto Way Cadillac
01.2017 - 01.2020
Manager-in-Training
Kay Jewelers
01.2014 - 01.2017
Store Manager/Owner
Quality Designer Handbags Boutique
09.2011 - 10.2014
Store Manager
Etienne Aigner
10.2003 - 09.2011
Grocery Manager
Publix
01.1999 - 10.2003
Assistant Store Manager
Shoes R Us
01.1994 - 02.1999
Associate of Science degree - Business Management
Hernando State College