ROBERT D. RADTKE
SECURITY PROFESSIONAL
LOS ANGELES,CA
Summary
Dedicated Security Officer with extensive experience in site monitoring, incident reporting, and access control. Skilled in managing daily operations, including Genetec account setup and ServiceNow ticket handling. Proven ability to maintain safety across campus grounds while effectively communicating and managing high-pressure situations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Security Supervisor (Securitas)
Riot Games INC
Los Angeles, CA
06.2024 - 09.2026
- Coordinated off-site security situations and operational responses for Riot Games.
- Monitored and reported on-site security incidents, facilitating timely escalation and thorough documentation.
- Managed daily security operations and communications, including emails, phone calls, Slack communications, and guard dispatch.
- Worked directly under the Head of Security to support day-to-day security operations and incident response.
- Coordinated security personnel and resources to ensure comprehensive site coverage.
- Monitored security cameras across multiple site locations and identified, documented, and reported incidents.
- Communicated weather alerts, security incidents, and operational notifications to regional teams.
- Maintained accurate operational logs and communicated critical security information to relevant personnel.
- Created and deactivated Genetec user accounts, as well as creating and providing them Access Badges in accordance with access-control requirements.
- Processed and managed ServiceNow requests related to campus and security services.
- Served as a GSOC Operations Analyst, delivering timely updates and reports, responding promptly to emails and Slack communications, and supporting effective coordination of day-to-day security operations and incident response.
- Managed regional and global GSOC communications across multiple sites, coordinating operations and monitoring overseas activities to ensure timely information flow and operational awareness.
- Managed Riots Campus Services post by responding to inquiries and addressing needs as well as monitoring and stepping in to handle difficult Situations
Security Supervisor (Securitas)
CNN Hollywood
Los Angeles, CA
04.2024 - 06.2024
- Developed and implemented strategies that enhanced security operations, ensuring safety of employees and guests.
- Monitored CNN Building entrances and exits, controlling visitor access.
- Patrolled CNN Building floors, checking doors, alarms, and restricted areas.
- Verified credentials for staff, vendors, and visitors at checkpoints.
- Responded to alarms, disturbances, and emergencies with calm communication.
- Logged incidents and daily activities in reports, providing accurate security observations.
- Earned recognition for leadership potential and received a recommendation for Shift Supervisor from Watch Commander Abel Pea.
Store Sales Associate
7-Eleven
Los Angeles, CA
03.2016 - 03.2024
- Delivered exceptional customer service while maintaining operational efficiency in a fast-paced retail environment.
- Resolved customer concerns through effective conflict resolution and critical thinking.
- Achieved operational goals consistently through strong time management.
- Improved store operations by learning and applying new systems and policies swiftly.
Education
Guard Card - Van Nuys, CA
Valley Guard Training
Van Nuys, CA01-2024
High School Diploma - Los Angeles, CA
Alexander Hamilton High School
Los Angeles, CA01-2012
Skills
- Genetec Security Application
- Access control systems
- Video surveillance
- ServiceNow Management
- ServiceNow ticketing
- Incident reporting
- Emergency Response Skills
- Security operations
- Guard dispatch
- Site monitoring
- Log management
- Situational awareness
- Conflict resolution
- Dispute resolution
- Leadership and Team Collaboration
- Effective Incident Communication
- Organizational skills
- Team Communication
- Loss prevention
- Emergency response
- Dispute resolution
- Operations management
Personal Information
- Driving License: California Driver's License
- Work Permit: Authorized to work in the United States for any employer.
Certification
- California Guard Card (Registration Number: G6744701) Valid Through: Feb 2028
California Driver's License
CPR Certification ADULT FIRST AID/CPR/AED Valid Through: 06-28-2027
Other Qualifications
- Consistently displayed reliability and professionalism in all security operations, earning the trust of management and colleagues.
- Contributed to a safe and secure environment by addressing security challenges proactively and effectively.
- Utilized strong communication and computer skills to manage tasks and assist teammates with operational needs.
- Demonstrated flexibility and a strong work ethic by adapting to changing priorities and supporting team success.
- Adapted quickly in PSEC Communications role; consistently supported leadership and took initiative to assist with additional tasks and responsibilities beyond duties.
- Quickly learned a new system at Facilities desk; adapted to tasks efficiently and built strong rapport with both personnel and vendors.
Key Strengths for Future Roles
- Leadership Potential: Proven ability to step into supervisory roles and lead teams effectively.
- Adaptability: Quick learner who thrives in dynamic environments, willing to tackle new challenges and responsibilities.
- Reliability: Track record of punctuality, consistency, and dedication to organizational success.
- Technical Proficiency: Competent in utilizing various computer applications and software to streamline tasks and boost productivity.
- Customer Focus: Skilled in creating positive experiences for clients and colleagues alike.
- Vigilance and Situational Awareness: Exceptional attention to detail and ability to identify potential threats or unusual activities.
- Good Physical Fitness: Capable of performing tasks requiring endurance and alertness, such as patrolling and standing for long periods.
- Problem-Solving Ability: Quick thinker who can assess situations and implement appropriate responses efficiently.
- Knowledge of Security Protocols: Familiar with emergency procedures, access control systems, and safety practices.
- Integrity and Professionalism: Upholds ethical standards and respects confidentiality while on duty.
Certifications Of Completions
- Power Of Arrest
- Weapons Of Mass Destruction
- Active Shooter and Refresher Course
- Anti-Terrorist and Refresher Course
- CPR Certification
Timeline
Security Supervisor (Securitas)
Riot Games INC
06.2024 - 09.2026
Security Supervisor (Securitas)
CNN Hollywood
04.2024 - 06.2024
Store Sales Associate
7-Eleven
03.2016 - 03.2024
Guard Card - Van Nuys, CA
Valley Guard Training
High School Diploma - Los Angeles, CA
Alexander Hamilton High School