Robert Eckert
Manassas,United States
Summary
Dynamic professional with extensive experience in customer service and team coordination, notably at Harris Teeter. Proven ability in beverage service and analytical skills, ensuring efficient operations and exceptional customer satisfaction. Recognized for effectively resolving issues and enhancing workflow, contributing to a positive team environment and operational success.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Christiansburg, Virginia
10.2025 - Current
- Loaded and unloaded packages to ensure timely processing.
- Sorted packages by destination using conveyor systems.
- Operated handheld scanners for tracking shipments accurately.
- Collaborated with team members to streamline package handling processes.
Bartender/Server
The Farmhouse
Christiansburg, Virginia
09.2025 - Current
- Monitored customer consumption to ensure responsible drinking practices.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Prepared and served a variety of cocktails and beverages efficiently.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Keyholder
Rockwood
Gainesville, United States
01.2025 - 08.2025
- Managed opening and closing operations, ensuring efficient restaurant functionality
- Trained new staff on store policies and customer service techniques.
Team Member
Nathan's Dairy Bar
Manassas, United States
07.2019 - 12.2024
- Team member of a Family Owned Ice Cream shop.
Vendor Receiver
Harris Teeter
05.2024 - 07.2024
- I accept vendor items to a grocery store and check inventory to keep accountability. I am also in responsible for making sure the store does not over pay or under pay out vendors.
- Received and inspected incoming vendor shipments for accuracy and quality.
- Organized stock in designated storage areas for easy access and inventory management.
- Utilized inventory management systems to track and document received products.
Office Assistant
Harris Teeter
Manassas, United States
12.2023 - 05.2024
- Assisted customers with inquiries and provided product information.
- Managed daily office operations and ensured efficient workflow.
- Trained new staff on office procedures and customer service standards.
Customer Service Representative
Harris Teeter
Manassas, United States
05.2023 - 12.2023
- Assisted customers with inquiries and product information.
- Resolved customer complaints and provided effective solutions.
- Processed transactions accurately using point-of-sale systems.
Cashier
Harris Teeter
Manassas, United States
01.2023 - 05.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area and displays.
- Handled cash, credit, and gift card payments securely.
- Scanned items accurately to ensure correct pricing and inventory levels.
Education
Google Data Analytics Specialization - Computer Information Technology
Coursera
Online12-2025
Associate of Applied Sciences - AAS - Information System Technologies
Northern Virginia Community College
Manassas, VA12.2025
Career Studies Certificate - Database Specialist
Northern Virginia Community College
Manassas, VA05.2025
Career Studies Certification - Network Administration
Northern Virginia Community College
Manassas, VA05.2025
Skills
- Beverage service
- Analytical skills
- Technical troubleshooting
- Solution finding
- Team coordination
Accomplishments
International Thesbian Society
Affiliations
Theatre
References
References available upon request.
Timeline
Package Handler
FedEx
10.2025 - Current
Bartender/Server
The Farmhouse
09.2025 - Current
Keyholder
Rockwood
01.2025 - 08.2025
Vendor Receiver
Harris Teeter
05.2024 - 07.2024
Office Assistant
Harris Teeter
12.2023 - 05.2024
Customer Service Representative
Harris Teeter
05.2023 - 12.2023
Cashier
Harris Teeter
01.2023 - 05.2023
Team Member
Nathan's Dairy Bar
07.2019 - 12.2024
Google Data Analytics Specialization - Computer Information Technology
Coursera
Associate of Applied Sciences - AAS - Information System Technologies
Northern Virginia Community College
Career Studies Certificate - Database Specialist
Northern Virginia Community College
Career Studies Certification - Network Administration
Northern Virginia Community College