Robert Edwards
Baltimore,MD
Summary
Multiple years of enhancing customer experience and satisfaction. 2 years of management/managing operations and employees at current job. I enjoy talking to people and ensuring their satisfaction. I would love to work somewhere that I can branch out and use my creativity to benefit the workplace and its procedures.
Overview
5
5
years of professional experience
Work History
Manager/Shift Leader
Autobell Car Wash
05.2022 - Current
- Working together in teams to manage and operate efficient procedural strategies with customer satisfaction being the top priority.
- Managing products as well as orders to make sure store is well stocked and prepared for work day.
- Daily maintenance on equipment and upkeep of look and function of store.
- Motivated and mentored new/existing employees to do their best possible work.
- Resolved and worked through issues verbally with customers to guarantee satisfaction.
Acquisition Specialist
Alimark Inc.
07.2025 - 10.2025
- Achieved successful outcomes in negotiations with vendors by employing strong analytical skills and persuasive communication techniques.
- Developed comprehensive acquisition plans to support organizational growth and strategic objectives.
- Ensured compliance with federal acquisition regulations, minimizing risk exposure for the organization.
Expo/Food Runner
CONRAD'S RESTAURANT
04.2021 - 12.2021
- Followed specificity of orders while maintaining correctness as well as quality of orders.
- Managed orders in a time efficient way while also providing clear communication on processes.
- Supplied, prepped and restocked during slow hours to ensure preparation for rushes.
Education
High School Diploma - Marketing
Loyola College in Maryland
Baltimore, MD05.2027
High School Diploma - undefined
Calvert Hall
Towson, MD05.2023
Skills
- Customer service, Time management, Communication skills, Leadership Experience, Management Experience, Mentoring
Timeline
Acquisition Specialist
Alimark Inc.
07.2025 - 10.2025
Manager/Shift Leader
Autobell Car Wash
05.2022 - Current
Expo/Food Runner
CONRAD'S RESTAURANT
04.2021 - 12.2021
High School Diploma - undefined
Calvert Hall
High School Diploma - Marketing
Loyola College in Maryland