Robert Emiliano

• Delivered exceptional customer service, ensuring satisfaction and loyalty through attentive dining experiences.
• Collaborated with kitchen staff to streamline order delivery, enhancing operational efficiency during peak hours.
• Assisted in training new servers on menu knowledge and service protocols, fostering a collaborative team environment.
• Managed table settings and cleanliness, maintaining high standards of presentation and hygiene throughout dining area.

• Conducted regular inventory checks of supplies, proactively addressing shortages to avoid service interruptions.
• Facilitated communication between guests and kitchen staff, accurately relaying special requests for personalized dining experiences.
• Implemented feedback collection from customers to identify service improvement areas, enhancing overall guest satisfaction scores.
• Developed and maintained relationships with repeat customers, contributing to a welcoming atmosphere that encourages return visits.
• in this specific restaurants we have to collaborate in most of the things.

amazing latin american restaurant in the bronx new york, that's were i start from the nothing, i start as a busser, cleaning tables help the waiting.

make sure the table were great and everithing