Robert Emory
Salem,MO
Summary
Dynamic Shop Manager with a proven track record at AA Muffler and Welding, excelling in operations management and team leadership. Enhanced service delivery through effective inventory control and staff training, resulting in reduced wait times and improved customer satisfaction. Skilled in fostering relationships and ensuring quality assurance in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Shop Manager
AA Muffler and Welding
01.2015 - Current
- Managed daily shop operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on welding techniques and safety protocols to enhance skill levels.
- Implemented inventory management systems to track stock levels and reduce material waste.
- Coordinated repair schedules, optimizing shop capacity and minimizing customer wait times.
Dross Furnace Operator
The Doe Run Company
01.2010 - 01.2015
- Operated and maintained furnace equipment to ensure optimal performance and safety standards.
- Monitored temperature controls and adjusted settings for efficient metal processing.
- Conducted regular inspections of furnace components, identifying and resolving potential issues proactively.
- Collaborated with team members to streamline operational workflows and improve overall productivity.
Education
No Degree - Instrumentation Process And Control
Rankin Tech
St Louis, MOSkills
- Customer engagement
- Task delegation
- Point of sale systems
- Team leadership
- Decision-making
- Inventory management
- Effective leader
- Operations management
- Teamwork and collaboration
- Relationship building
- Customer relations
- Quality assurance
- Inventory control
Timeline
Shop Manager
AA Muffler and Welding
01.2015 - Current
Dross Furnace Operator
The Doe Run Company
01.2010 - 01.2015
No Degree - Instrumentation Process And Control
Rankin Tech