Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
20
20
years of professional experience
Work History
Bus Operator
Keolis Commuter Services
Austin
12.2024 - Current
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Reported delays or accidents.
Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
Assisted disabled passengers with boarding and exiting the bus at designated stops.
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Amazon Delivery Associate
K.O. Delivery LLC
Buda
10.2024 - 12.2024
Provided friendly customer service when interacting with clients during deliveries.
Scanned inbound and outbound packages to sort for destination.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Tracked delivery records with manifests using smartphones for customer signatures.
Navigated routes with relevant map programs and GPS systems.
Concrete Truck Driver
Ingram Readymix
San Marcos
05.2024 - 10.2024
Checked and maintained truck fluid levels, including oil, coolant, and hydraulic fluids.
Followed safe practices to mix and apply chemicals.
Performed vehicle inspections and regular maintenance.
Worked safely when accessing work sites, unloading concrete and exiting construction areas.
Accurately completed paperwork such as logs, invoices, and bills of lading at the end of shift.
Class A-CDL Strudent Driver
160 Driving Academy
San Marcos
03.2024 - 05.2024
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Picked up clients from specific locations to transport and drop off at destinations.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Operated a variety of vehicles safely in diverse weather conditions.
Sr Corrections Officer
Travis County Sheriff's Office
Austin
08.2005 - 03.2024
Received and inspected mail and property from visitors on behalf of designated inmates.
Supervised inmates in their daily activities and ensured that they abide by the rules and regulations of the correctional facility.
Conducted regular security checks to ensure safety of staff, inmates, and visitors.
Served meals and dispensed medications to inmates.
Prepared written reports concerning inmate's misconduct.
Participated in crisis intervention training sessions conducted by mental health professionals or senior officers.
Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
Searched building and grounds, living quarters and work areas for contraband.