Robert Esdale
Montgomery,AL
Summary
Dynamic professional with experience at Applebee's Grill + Bar, adept at enhancing customer satisfaction through effective communication and time management. Proven ability to manage high-pressure situations and deliver timely results, ensuring seamless operations and positive experiences. Skilled in organizing and sorting tasks to optimize efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host
Applebee's Grill + Bar
Montgomery, AL
08.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Delivery Driver
DoorDash
Montgomery, AL
06.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Computer Science - Technology Education
Faulkner University
5345 Atlanta Hwy, Montgomery, AL 3610905-2024
High School Diploma -
Sylvan Learning Center
Montgomery, AL05-2021
Skills
- Communication
- Organizing
- Time Management
- Sorting
Languages
English
Native or Bilingual
Timeline
Host
Applebee's Grill + Bar
08.2023 - Current
Delivery Driver
DoorDash
06.2022 - 08.2024
Bachelor of Computer Science - Technology Education
Faulkner University
High School Diploma -
Sylvan Learning Center