ROBERT ESPEJO

Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.

• Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
• Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
• Implemented effective inventory management systems to minimize waste and control food costs.
• Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.

Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

• Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
• Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
• Generated quotes and proposals for clients to match individual needs.
• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.

• Maintained consistent Call sales by developing and deepening positive customer connections.
• Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Negotiated purchase prices and explained sales, warranty and optional products.
• Drove team revenue totals by bringing in top sales numbers.
• Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.

• Consistently exceed sale quotas for new and used cars.
• Seek out vehicles that match customer preferences.
• Help Existing customer who may be looking to upgrade.
• Encourage test drives to get customers behind the wheel and use opportunity to explain best features.
• Follow up with potential customers to answer questions and encourage return visits.
• Check with customers after sales to ensure satisfaction.
• Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.

• Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.
• Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.
• Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.
• Maintain contact with customers via email, phone calls, and regular updates on promotional offers.

• Keeping records of the vehicles in the parking lot.
• Inspected and recorded damages in cars and listed missing parts.
• Parked new and old cars in assigned area company and model wise.
• Facilitated parking flow of traffic throughout the parking lot
• Maintained physical appearance of lot to attract customers to business.
• Communicated with service team and other staff to assist customers.

• Assisted the manager with the general administration of 80-unit.
• Strong knowledge of examining leases and rental agreements.
• Tenant and landlord rights.
• Assisted in annual inspection of facility.
• inspected and reported apartment damages and collected keys.when resident vacate premises.
• Distributed information to residents.
• Assisted residents with common facility related problems.
• Monitoring rental activity, ensuring maximum occupation of the apartment via attracting potential tenants.

• Interviewed and hired cleaning crew members.
• Traveled between sites to ensure crews were complying with company standards.
• Communicated with clients and corporate staff to ensure clients were happy.
• implemented cleaning supply inventory controls.

• Supervised all cleaning crews and ensured policies and procedures were followed at all times.
• Assign schedules and ensure that all schedules are followed.
• Manage cleaning activities inside buildings.
• Maintained all janitorial equipment in a clean,safe and operable condition.
• Notified building managers about needed repairs and replacement equipment.
• Motivate employees constantly.

• Received and inspected customer's vehicle.
• Recorded auto's condition in computerized database system. also let customer know of information collected.
• Treated customer with top service while under pressure due to high volume of customers.
• made,in daily basic, car inventory; Compared existing vehicle with ones registered in computer.

• Picked up passengers in response to radio and telephone relayed requests for services.
• Drove high profile customers in discreet and safe way to their destination.
• processed payments by accepting cash, checks and credit card payments.
• Operated motor vehicles in safe and efficient manner.