Summary
Overview
Work History
Education
Skills
Websites
Awards
Personal Information
Timeline
Generic

Robert Evans

Fort Mill,SC

Summary

Innovative software engineer with a proven track record at Microsoft, specializing in mobile application development and full-stack solutions. Successfully led cross-platform feature development, enhancing user experience and driving analytics. Adept at collaborative development planning, I thrive in dynamic environments, delivering impactful results while maintaining a strong focus on privacy and security compliance.

Overview

25
25
years of professional experience

Work History

Founder

Hots&Cots
10.2023 - Current
  • Designed, developed, and launched Hots&Cots - a cross-platform app (Swift, Kotlin, React) that empowers service members to review barracks and dining facilities across the U.S. military.
  • Built and scaled a trusted system for collecting and visualizing unfiltered feedback to improve quality of life across installations.
  • Created leadership dashboards that help commands track issues, identify trends, and verify resolution progress.
  • Invited to serve on the Department of War Barracks Task Force, providing data insights and recommendations based on verified service member feedback.
  • Established partnerships with installation leadership, Army staff, advocacy groups, and congressional offices to drive systemic improvements in unaccompanied housing and dining.
  • Featured in NBC News, Military.com, and Army Public Affairs for advancing transparency and accountability in military living conditions.

Software Engineer

Microsoft
Charlotte, United States
08.2022 - Current
  • As a core contributor to Outlook Mobile, I lead the development of crossplatform features and foundational infrastructure spanning iOS, Android, and backend systems. My work bridges user-facing capabilities and developer efficiency-focusing on diagnostics, privacy, observability, and CI/CD modernization.
  • Mobile Engineering (iOS & Android): Deliver high-quality, performant features across Swift and Kotlin codebases, with a continued emphasis on privacy, diagnostics, and end-user experience.
  • Backend Development: Contribute to backend services in C# and Azure Functions, supporting mobile feature delivery with resilient APIs, telemetry ingestion, and package validation pipelines.
  • Tooling & Automation: Develop Python scripts and YAML-based CI/CD pipelines to automate repetitive tasks, detect dead code, enforce privacy guardrails, and manage stale resources-reducing engineering friction and improving reliability.
  • Privacy & Security Compliance: Proactively maintain SDKs and enforce secure-by-default development practices aligned with Microsoft's Secure Future Initiative and n-2 platform support.
  • Cross-Team Collaboration: Partner with product managers, designers, and platform teams across Microsoft 365 to deliver Copilot-ready experiences and align infrastructure improvements with company-wide initiatives.
  • Support Systems: Evolve internal tools like Powerlift and mobile logging frameworks, enabling faster triage, improved crash diagnosis, and scalable enterprise support.

iOS Developer

The Climate App
04.2022 - 11.2022
  • Developed features for climate-focused iOS application using Swift code base.
  • Collaborated with international teams to enhance app functionality and user experience.
  • Contributed to code reviews and testing to ensure high-quality software delivery.

Outlook Mobile/Outlook Mac Engineer Team

Microsoft
Charlotte, North Carolina Area
07.2018 - 08.2022
  • Support Outlook Mobile iOS/Android with log analysis and telemetry.
  • Triaging bugs for Outlook Mobile iOS/Android and working closely with developers and analyzing codebase to narrow scope of issues.
  • Completing code changes & PR's for bug fixes for Outlook Mobile iOS.
  • Develop & maintain automations using Microsoft Automate and Power Bi reporting.

Outlook/Exchange Support Escalation Engineer

Microsoft
Charlotte, North Carolina Area
01.2014 - 07.2018
  • Support for O365 Outlook Products.
  • Technical Advisor to front line engineers & SME for Outlook iOS/Android products.

Sergeant / Petroleum Fuel Specialist

North Carolina Army National Guard
02.2008 - 02.2014
  • Served in Operation Iraqi Freedom Iraq Dec 2008 - Dec 2009.

Application Support Analyst

Harris Teeter
01.2013 - 12.2013
  • Responsible for Level 3 Application Support for crisis and event of management business critical applications (ACI, Taleo, and WFM). Identifying problems and communicating issues to business.
  • Tasked with working with IT Security department for PCI remediation for servers and monitoring security logs.
  • Manage application security access and yearly security audits.
  • Work orders and incident tracking working with vendors analyzing error logs and creating reports.
  • Providing support and experience with Microsoft OS, Active Directory, and Exchange.
  • Oversee upgrades of business critical applications to include ACI and WFM.
  • Experience using PowerShell, SQL, Batch command, and scripting to obtain needed data.
  • Corporate wide Print Manager Plus administrator. Task and implemented cost savings restrictions to company.

Senior IT Campus Support

Apollo Group
02.2012 - 01.2013
  • Responsible for all facets of IT at 6 University of Phoenix locations including technology support, short and long-term technology strategies, and interfacing with campus management teams to ensure business needs are met.
  • Responsible for maintaining over 800 pieces of assets to include desktops, laptops, printers, and other various IT equipment. To include setup of new technology.
  • Small project management for desktop refresh cycle, coordinating computer reimaging for updated images deployments.
  • Responsible for crisis and event management planned and unplanned.
  • Knowledgebase Level II editor for Client Services.
  • Provide support in person or remotely for MS Office, Outlook, MS Windows 7, computer imaging, McAfee, network setup. To include hardware and software troubleshooting.

IT Support

National MultiTech
06.2007 - 02.2012
  • Maintain and support AutoCAD projects pertaining to Architectural, Civil, Facilities, Data Center Raised Floor & other fields. Assist with office IT needs.
  • New software/hardware installs and updates.

Personal Administration

United States Army Reserve
04.2001 - 02.2008

A/V Installer/Engineer Assistant

Energia Inc
01.2006 - 04.2007

WW/Gas Drafting/GIS Technician

Fort Pierce Utilities Authority
01.2006 - 04.2007
  • Maintain all geographic data pertaining to water, waste water, and gas utilities.
  • Design and draft water and wastewater pipeline plans.
  • Execute data analysis, and assist in modeling.
  • Assist in master planning of utilities.

Education

B.S - Computer Information Management Systems program

Liberty University

Skills

  • Full-Stack Development
  • Mobile Application Development
  • Web Development
  • Mobile engineering
  • Code reviews
  • Analytics
  • Collaborative development planning

Awards

  • Marvelous Merit
  • Quarter 3 Employee of the Quarter
  • Army Commendation Medal
  • Times Person of the Year

Personal Information

Title: Microsoft Outlook Mobile Engineer

Timeline

Founder

Hots&Cots
10.2023 - Current

Software Engineer

Microsoft
08.2022 - Current

iOS Developer

The Climate App
04.2022 - 11.2022

Outlook Mobile/Outlook Mac Engineer Team

Microsoft
07.2018 - 08.2022

Outlook/Exchange Support Escalation Engineer

Microsoft
01.2014 - 07.2018

Application Support Analyst

Harris Teeter
01.2013 - 12.2013

Senior IT Campus Support

Apollo Group
02.2012 - 01.2013

Sergeant / Petroleum Fuel Specialist

North Carolina Army National Guard
02.2008 - 02.2014

IT Support

National MultiTech
06.2007 - 02.2012

A/V Installer/Engineer Assistant

Energia Inc
01.2006 - 04.2007

WW/Gas Drafting/GIS Technician

Fort Pierce Utilities Authority
01.2006 - 04.2007

Personal Administration

United States Army Reserve
04.2001 - 02.2008

B.S - Computer Information Management Systems program

Liberty University