Summary
Overview
Work History
Skills
Timeline
Receptionist

Robert Faulk

Salem,AL

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

29
29
years of professional experience

Work History

Flooring Specialist

Proline Flooring
Salem, Alabama
11.2015 - Current

Kept accurate records of daily activities including hours worked, materials used.

Answered customer inquiries regarding product features, pricing, and availability.

Attended training sessions regularly in order to stay up-to-date on industry trends and techniques.

Discussed cleaning solutions and estimated drying times to educate customers for aftercare.

Provided excellent customer service in order to ensure satisfaction with completed projects.

Ordered materials needed for installation of new flooring systems.

Inspected residential and commercial sites to prepare estimates of cleaning costs.

Resolved customer complaints promptly and efficiently when they arise during a project.

Prepared service bills to collect payment for cleaning and installation services.

Sand and finish floors.

Sheetrock Installer

Refinish floor

Trim work

Tile and bathroom remodel

Basic Plumbing Knowledge

Flooring Installer

Quality Wood Flooring
Phenix City , Alabama
05.2001 - 11.2015
  • Provided advice on which type of flooring would best suit customer's needs.
  • Prepared surfaces for installation by cleaning and leveling them.
  • Applied adhesives to subfloors prior to laying down new flooring material.
  • Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
  • Prioritized tasks for each job after reading project blueprints and documents.
  • Assisted in loading and unloading trucks with supplies needed for job sites.
  • Inspected rooms for any obstacles that could interfere with installation process.
  • Measured and cut flooring materials to fit the dimensions of each room.

Lead Flooring Spealist

Triple A Flooring
Phenix City , AL
03.1996 - 04.2001
  • LVP installation.
  • Sand and finish floors.
  • Stain
  • Prep Work.
  • Cut flooring.
  • Bathroom Remodel.
  • Carpet Installation.
  • Real Wood Floor Installation.

Skills

  • Flooring installation
  • Material selection
  • Surface preparation
  • Customer service
  • Project estimation
  • Time management
  • Sales techniques
  • Blueprint interpretation
  • Attention to detail
  • Conflict resolution
  • Building customer loyalty
  • Carpet cutting precision
  • Carpet installation
  • Telephone etiquette
  • Payment processing
  • Epoxy coating application
  • Site inspection
  • Material ordering

Timeline

Flooring Specialist

Proline Flooring
11.2015 - Current

Flooring Installer

Quality Wood Flooring
05.2001 - 11.2015

Lead Flooring Spealist

Triple A Flooring
03.1996 - 04.2001
Robert Faulk