Robert Ferguson Jr.
Hollywood
Summary
Proven performance in customer service, leadership, and oversight of complex initiatives. Highly motivated to achieve goals and a high sense of self-efficacy. Strong organizational, written, verbal, and oral communication skills.
Overview
7
7
years of professional experience
Work History
Cashier
Burlington
02.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Volunteer
Danny & Jazmin Adjei Foundation
09.2017 - 11.2017
- Volunteered at the Ronald McDonald House to emotionally support children suffering with chronic illnesses between the ages of 3-16 years old
- Volunteered at Camillus House to provide Thanksgiving meals to over 50 homeless individuals and provide Christmas presents to their children
Cashier
Ibiley Uniform Store
01.2023 - 07.2023
- Delivered easy and seamless service to all Order Pick Up, Drive Up, and Registry guests
- Worked efficiently to minimize guest wait time while maintaining guest service and accuracy
- Engaged with guests in a genuine way, which included asking questions to better understand their specific needs
- Scanned and bagged all guest items efficiently, neatly and in compliance with food safety standards and company best practice
- Demonstrated a service culture that prioritizes the guest service experience by delivering the service standards
Education
High School Diploma -
South Broward High School
Hollywood, FL06.2025
Skills
- Windows
- Mac OS
- Microsoft Office
- Outlook
- Apple Cloud Systems
- Electronic servicing of cash registers
- Welcoming and helpful attitude
- Strong Interpersonal and Customer Service Skills
- Effective Communication
- Problem Solving
- Effective Decision Making
- Attention to detail while multitasking
- Leadership
- Relationship Building skills
Community Service
Danny & Jazmin Adjei Foundation, Miramar, FL, 09/17, Present, Volunteer, 5, Volunteered at the Ronald McDonald House to emotionally support children suffering with chronic illnesses between the ages of 3-16 years old., Volunteered at Camillus House to provide Thanksgiving meals to over 50 homeless individuals and provide Christmas presents to their children.
Timeline
Cashier
Burlington
02.2024 - 06.2024
Cashier
Ibiley Uniform Store
01.2023 - 07.2023
Volunteer
Danny & Jazmin Adjei Foundation
09.2017 - 11.2017
High School Diploma -
South Broward High School
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