Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Fickenscher

Highland Heights,OH

Summary

Detail oriented and fast learning Pricing Analyst seeking challenging new opportunities to grow my pricing skillset and overall knowledge of Progressive's Personal Lines Auto product.

Overview

4
4
years of professional experience

Work History

Pricing Analyst - Personal Lines Auto

Progressive Insurance
04.2023 - Current
  • Priced the first wave of the 8.9 Model Upgrade for Oklahoma, as well as Rates Only revisions for both Oklahoma and Alaska, including the compilation and peer review of standard and state specific filing exhibits for each.
  • Compiled, analyzed, and delivered Regional and Countrywide Standards of Full Credibility currently in use by all of Personal Lines Auto through knowledge of R Code and MDW.
  • Produced both internal and filing indications and communicated results to Oklahoma product and pricing teams.
  • Contributed to monthly updates and deliveries of LAE Weather Load template.
  • Made updates in code to the Automated Factor Compare template to address table name changes associated with 8.9 Model Upgrade as part of work on the newly formed Revision Template Team.
  • Coordinated multiple department-wide social events as part of involvement on PL Pricing's DRIVE Council.
  • Currently assisting with Hand Calculation segment of New Hire Academy.

Claims Generalist Associate

Progressive Insurance
06.2021 - Current
  • Review claims in coordination with policy contracts from multiple states to determine validity of coverage.
  • Compiled claim data for weekly, monthly, quarterly, and annual review to observe trends and forecast volume.
  • Mentorship of designated mentees along with team members to improve efficiency and identify best practices.

Senior AML Sanctions Analyst

PNC Financial Services
01.2020 - 05.2021
  • Minimized fraud, departmental, and organizational risk
  • Researched and analyzed bank activities and reports to detect and prevent fraudulent and suspicious behaviors, later providing disposition
  • Used defined research procedures to identify and resolve issues, and to identify trends using Microsoft Excel and Tableau.

Education

Bachelor of Science - Marketing Research & Analytics

Northern Kentucky University
Newport, KY
2019

Skills

  • Proficient in use of Tableau, R, and SQL
  • Advanced proficiency in Excel, MS Office
  • In depth knowledge of Progressive's Personal Lines Auto product, practices, and procedures
  • Adept written, verbal, and visual communication skills
  • Proficient in managing multiple tasks or projects at once

Timeline

Pricing Analyst - Personal Lines Auto

Progressive Insurance
04.2023 - Current

Claims Generalist Associate

Progressive Insurance
06.2021 - Current

Senior AML Sanctions Analyst

PNC Financial Services
01.2020 - 05.2021

Bachelor of Science - Marketing Research & Analytics

Northern Kentucky University
Robert Fickenscher