Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES
Languages
Timeline
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Robert Forsyth

Rancho Cucamonga

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

37
37
years of professional experience

Work History

Manager Fulfillment

Fabfitfun
09.2020 - Current
  • Retails curated boxes of health and beauty products to its customers through an online subscription service.
  • Managed 30 FTE associates and up to 280 temporary associates during Kit season.
  • Processed up to 1.8 million kit orders through 13 fulfillment lines adding up to 640 different types of products using a “Pick to Light” method.
  • Our team also processed orders in a “Cart Pick” method using RF scanners processing roughly 50K orders per year.
  • Over 11 seasons of processing orders, our team has reduced our ALQ rate over 1.25% and processing an increase of orders over 35%.

Director of Operations

Mattphil Industries
08.2019 - 09.2020
  • 15 million annual sales in laboratory equipment manufacture and distribution company with sales both internationally and domestically maintaining 1.5 million in inventory distributing for 2 companies within two different warehouses.
  • Purchasing product from two international manufacturers within a set yearly budget.
  • Logistically working with Air and Ocean carriers to track freight from international and domestic manufacturers.
  • Maintaining accessible and accurate inventory for two companies located in two different buildings.
  • Ordering and monitoring drop shipments from several domestic manufacturers.
  • Reporting directly to the CEO all financials of product shipped internally, drop shipments, products ordered and inventory accuracy.

Operations Manager

Crocs
08.2016 - 08.2019
  • $1.2 billion footwear firm that manufactures and distributes casual lifestyle footwear and accessories. Sold in 65 countries via Wholesale accounts, 500 retail stores and ecommerce.
  • Responsible for North American Distribution to all sales channels. Operate a 400,000 SF Multi-Channel DC with 500 associates shipping 22 million pairs annually.
  • Organized the accuracy of Reserve Racks (33,000 Locations) and Active Pick locations (14000 Locations)
  • Successful reporting through SOX guidelines for past 10 QTR’s cycle count accuracy at 99.96%.
  • Document each QTR all Inventory Control adjustments maintaining a +- maximum of $50K per month for approval.
  • Completed SAP and WM Sync reports making sure all failed IDOC’s are cleared.
  • Completed all Quality Control issues communicating with the Manufacturing plant contact points.
  • Organized audits in both Active Picking locations, Pack and Hold and Container Audits.
  • Slotting 13K+ SKU’s working with our forecast reports and the Slotting Tool for optimum picking UPH.
  • Manage 2 departments on 4 different shifts with a total of 25 associates.

Inventory and VAS OPS Manager

Port Logistics Group
10.2014 - 08.2016
  • Managed for the accuracy of Reserve Racks (13140 locations) and Pick and Pack active locations (9880 locations)
  • Guide two cycle count teams to cycle all locations twice a year.
  • Count individual “problem” UPC’s and adjust accordingly.
  • Report and block Q.C. UPC’s.
  • Safety Coordinator- Performed monthly inspections. Coordinated a team of seven associates with monthly team meetings, receiving feedback from them, and communicating their ideas to Management and the Safety Manager.

Shipping and Logistics Supervisor, Put-to-Store Supervisor

Sport Chalet Distribution
05.2013 - 10.2014
  • Assisted with Distribution Manager to change shipping method from 4 days to 5 days resulting in 300K saving a year
  • Changed Put-to-Store “Drop” method which reduced 8 hours of labor per day in department.
  • Supervise up to 25 associates which includes, hiring, reward and discipline, training and safety.
  • Schedule and assign up to 27 trailers to be loaded and delivered to our retail store for next day delivery.
  • Maintain performance budgeted levels of a 6.4 LPT in shipping and 285 lines picked per hour/associate in Put-to-Store.

Supervisor Shipping Case-Pick

HD Supply
08.2011 - 04.2013

Multiple Positions

Avon Products Inc.
03.1989 - 03.2011
  • Inventory Control Expeditor (Exempt position)

Education

Associates Degree -

Mt San Antonio College

Diploma - undefined

Bonita High School

Skills

  • Energetic, articulate and expressive leader focused on customer requirements and cost effectiveness
  • Exceptional communication skills with ability to build teams to lead, motivate and mobilize
  • Highly structured and interactive leadership style effective with staff across all levels
  • Confident and enterprising team-builder, change agent and problem-solver
  • Specialized skills for start-ups, expansions, turnarounds, reorganizations and acquisitions

CORE COMPETENCIES

  • Operations – Inventory Control, Quality Control, Training, Shipping, Picking, JIT Delivery, SOX Compliance.
  • Logistics – Warehousing, Multi-Channel Distribution, Transportation and Returns.
  • Functional – Business Systems including WM, Word, Excel, Power Point.
  • Buyer - Purchasing Inventory from International Manufactures staying within a yearly budget.
  • Planning - Facility Planning, Forecasting and Inventory Management

Languages

English
Native or Bilingual

Timeline

Manager Fulfillment

Fabfitfun
09.2020 - Current

Director of Operations

Mattphil Industries
08.2019 - 09.2020

Operations Manager

Crocs
08.2016 - 08.2019

Inventory and VAS OPS Manager

Port Logistics Group
10.2014 - 08.2016

Shipping and Logistics Supervisor, Put-to-Store Supervisor

Sport Chalet Distribution
05.2013 - 10.2014

Supervisor Shipping Case-Pick

HD Supply
08.2011 - 04.2013

Multiple Positions

Avon Products Inc.
03.1989 - 03.2011

Diploma - undefined

Bonita High School

Associates Degree -

Mt San Antonio College
Robert Forsyth