Robert Fray
Tucson,AZ
Summary
Driven and versatile professional with experience in food service, warehouse, and customer service positions. Adept in supplies monitoring and restocking, and showcasing exceptional interactive communication skills. Excelled in enhancing customer satisfaction and maintaining safety standards. Proven ability in multitasking and organization, contributing to increased efficiency and positive customer feedback.
Overview
4
4
years of professional experience
Work History
Crewmember
Raising Canes Chicken Fingers
Tucson, AZ
09.2023 - 09.2024
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Served orders to customers at windows, counters and tables.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Ensured compliance with local health codes during food preparation processes.
- Received inventory of food and beverage products to stock in designated areas.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Restaurant Team Member
koi Fine Asian Cuisine and Lounge
Evanston, IL
09.2021 - 09.2023
- Organized takeout orders for customers on the go or ordering ahead of time.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Maintained safe food handling practices to prevent germ spread.
- Performed light administrative duties such as filing documents and taking messages.
- Assigned patrons to suitable tables according to server rotation.
- Greeted guests upon arrival and provided them with menus.
- Greeted customers, answered questions and recommended specials to increase profits.
Spice Merchant
The Spice house LLC
Chicago, IL
05.2020 - 09.2021
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Used industrial equipment to grind and blend raw spices.
- Stocked and labeled spice products.
- Operated scanners, computers, and other equipment to track orders.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Used digital database to keep records of units and stock moved.
- Monitored temperature and humidity levels in warehouse.
Education
Bachelor of Science - Mechanical Engineering
University of Arizona
Tucson, AZ05-2027
Skills
- Safe vehicle operation
- Supplies monitoring and restocking
- Sales expertise
- Cleaning and sanitizing
- Safety awareness
- Store opening and closing
- Equipment maintenance
- Multitasking and organization
- Interactive communication skills
References
References available upon request.
Timeline
Crewmember
Raising Canes Chicken Fingers
09.2023 - 09.2024
Restaurant Team Member
koi Fine Asian Cuisine and Lounge
09.2021 - 09.2023
Spice Merchant
The Spice house LLC
05.2020 - 09.2021
Bachelor of Science - Mechanical Engineering
University of Arizona
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