Robert Friedlander
Kingston,NY
Summary
Dynamic and highly motivated veteran looking to bring my professional and life experience to a company, looking for a leadership, hard work, and success.
Overview
14
14
years of professional experience
Work History
Correction Officer
NYSDOCCS
11.2016 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Medical Claims Adjuster
United Healthcare
01.2015 - 11.2016
- Analyzed policy details along with supporting documents provided by healthcare providers to make informed decisions on claims approvals or denials.
- Assisted in the creation of departmental procedures and guidelines to maintain consistency across all team members'' work quality standards.
- Resolved complex claims issues for expedited processing and resolution.
- Evaluated new software tools that improved productivity levels while maintaining accuracy standards.
- Maintained strict compliance with HIPAA regulations, safeguarding patient privacy throughout the claim evaluation process.
- Implemented quality control measures to reduce errors and improve overall accuracy rate in claims processing.
- Negotiated fair settlements with healthcare providers, ensuring cost-effective resolutions for clients.
Aviation Maintenance Administrator
USN
06.2010 - 06.2014
- Mentored junior staff members in industry best practices, fostering a culture of continuous learning within the team.
- Ensured proper storage of hazardous materials according to regulatory guidelines, maintaining a safe working environment.
- Coordinated with other departments to optimize scheduling of routine aircraft maintenance, minimizing disruption to flight operations.
- Evaluated performance metrics for the maintenance department, identifying areas for improvement and implementing corrective actions.
- Conducted root cause analyses on recurring aircraft issues, developing long-term solutions to improve reliability and safety.
- Provided technical support to pilots during pre-flight checks, helping identify any potential issues before takeoff.
- Enhanced aircraft safety by conducting thorough maintenance inspections and addressing potential issues.
- Maintained detailed records of all maintenance activities, ensuring accurate documentation and compliance with regulations.
Education
No Degree - Criminal Justice/Business
Orange County Community College
Middletown, NYSkills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Leadership Qualities
- Crisis Management
- File and record maintenance
- Assertiveness
- Records Management
- First Aid Training
- Self-defense techniques
- Firearm operations trained
- Search and seizure procedures
- Incident Reporting
- Conflict Resolution
- Integrity and Honesty
Timeline
Correction Officer
NYSDOCCS
11.2016 - Current
Medical Claims Adjuster
United Healthcare
01.2015 - 11.2016
Aviation Maintenance Administrator
USN
06.2010 - 06.2014
No Degree - Criminal Justice/Business
Orange County Community College
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