Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Robert Fulcomer

Parker,CO

Summary

Seasoned Commercial Large Loss Adjuster with a proven track record at American Family Insurance, showcasing expertise in catastrophe insurance principles and claims management software like Xactimate. Renowned for exceptional negotiation skills and meticulous attention to detail, adept at enhancing client trust and achieving high accuracy in damage assessments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Commercial Large Loss Adjuster

American Family Insurance
03.2017 - 04.2024
  • Lead investigations for high-value HOA commercial property claims, ensuring compliance with state regulations and company policies.
  • Conduct thorough site inspections and assessments to evaluate damages, including fire, flood, hail and windstorm-related losses.
  • Collaborate with property owners, property managers, contractors, PAs, and other professionals to develop accurate damage estimates and loss reports.
  • Negotiate settlements with claimants and manage communication between all parties to ensure timely and satisfactory resolutions.
  • Develop and maintain strong relationships with clients and industry stakeholders, enhancing trust and reputation within the community.

Catastrophe Claims Adjuster

American Family Insurance
10.2008 - 03.2017


  • Maintained detailed records of all claims handled, resulting in accurate reporting and data analysis for management review.
  • Proactively managed workload during high-volume catastrophe events, prioritizing urgent cases for prompt attention.
  • Managed catastrophe claims caseload for timely resolution, ensuring client satisfaction and maintaining company reputation.
  • Supported regional catastrophe response teams as needed, demonstrating flexibility in adapting to diverse work environments across multiple states or territories.

Property Desk Adjuster

American Family Insurance
10.2006 - 10.2008


  • Maintained compliance with industry regulations while processing claims, ensuring accurate documentation and adherence to company guidelines.
  • Managed a high volume of claims, prioritizing cases based on urgency and complexity to ensure timely resolution.
  • Achieved high levels of accuracy in damage assessments by thoroughly reviewing property inspection reports and estimates.
  • Worked closely with underwriting teams to evaluate risk exposure for potential clients'' properties based on previous claim history analysis.

Education

No Degree - Criminal Justice

Metro State University
Denver, CO
08.2001

Associate of Science - Criminal Justice

Community College of Aurora
Aurora, CO
01.2000

Skills

  • Extensive knowledge of catastrophe insurance adjuster principles and best practices
  • Proficient in claims management software (eg, Xactimate, Xactanalysis, ClaimCenter)
  • Strong analytical skills and meticulous attention to detail
  • Exceptional communication and negotiation abilities
  • Highly adaptable to changing environments and high-pressure situations
  • Expertise in risk assessment and loss mitigation strategies

Certification

Adjuster - P&C DHS TX License 2604129

P&C Producer License 863231

Drone License 3990284

Xactimate Level 2


Hobbies

I enjoy just about anything outdoors from, camping, fishing, off road, hiking, and  snowboarding.   My wife and I love to explore new places around the world, attend sporting events, and concerts. 

Timeline

Commercial Large Loss Adjuster

American Family Insurance
03.2017 - 04.2024

Catastrophe Claims Adjuster

American Family Insurance
10.2008 - 03.2017

Property Desk Adjuster

American Family Insurance
10.2006 - 10.2008

No Degree - Criminal Justice

Metro State University

Associate of Science - Criminal Justice

Community College of Aurora
Robert Fulcomer