U.S Army veteran with intents on returning to collage. Experienced with receiving and carrying out instructions, as well as training and giving instructions to subordinates. Very detail oriented and able to learn new systems quickly
Overview
7
7
years of professional experience
Work History
Bank Teller
First Merchants
Noblesville, IN
05.2023 - 11.2023
Researched customer inquires regarding their accounts using internal banking systems.
Processed loan payments by verifying funds availability prior to disbursing funds.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Resolved customer disputes promptly in accordance with bank policies and procedures.
Handled large sums of money with accuracy while maintaining appropriate levels of security.
Maintained accurate records of all financial transactions.
Followed strict compliance guidelines when completing financial transactions for customers.
Night Manager
AutoZone
Fishers, IN
02.2022 - 04.2023
Conducted regular meetings with staff to discuss operational issues and performance reviews.
Investigated inventory discrepancies and took appropriate action when necessary.
Provided training for new night shift personnel on proper use of equipment and safety protocols.
Ordered supplies as needed and monitored stock levels throughout the night shift.
Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
Responded promptly to inquiries from customers or clients about services offered by the business.
Infantryman
U.S Army
Fort Bragg, NC
03.2017 - 07.2021
Maintained accountability of assigned personnel, weapons, equipment and supplies.
Supervised junior enlisted personnel in their duties and responsibilities.
Monitored communications systems for orders, instructions and alerts.
Ensured compliance with safety regulations and standard operating procedures.
Assisted with the maintenance of weapons, equipment and vehicles.
Inspected ammunition supplies to verify serviceability prior to use in field exercises or combat situations.
Led small teams in tactical operations under stressful conditions.
Educated junior infantrymen in tactics, weapons handling, and field survival skills.
Education
High School Diploma -
Admiral Arthur W Radford High School
Honolulu, HI
05-2015
Some College (No Degree) - Business
Franklin College
Franklin, IN
Some College (No Degree) - Business
Indiana University - Purdue University Indianapolis
Indianapolis, IN
Skills
Time management proficiency
Stress Tolerance
Regulatory Compliance
Customer Relationship Management
Signature Verification
Account updating
Financial Transactions
Money Handling
Teamwork and Loyalty
Safety Protocols
Coordinating training
Reviewing records
Team Leadership
Equipment management
Timeline
Bank Teller
First Merchants
05.2023 - 11.2023
Night Manager
AutoZone
02.2022 - 04.2023
Infantryman
U.S Army
03.2017 - 07.2021
High School Diploma -
Admiral Arthur W Radford High School
Some College (No Degree) - Business
Franklin College
Some College (No Degree) - Business
Indiana University - Purdue University Indianapolis
Graduate Researcher at Indiana Law Enforcement Academy Assessment and ResearchGraduate Researcher at Indiana Law Enforcement Academy Assessment and Research