Robert Germain

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
• Proactively communicated with customers regarding potential delays or changes in delivery status to maintain transparency and manage expectations.
• Participated in regular safety meetings led by management staff members reinforcing best practices within the industry contextually relevant material provided.
• Assisted with warehouse organization when not on delivery routes, contributing to overall operational efficiency.
• Managed cargo securely during transit, minimizing product damage or loss en route to customers'' locations.
• Provided exceptional customer service during deliveries, fostering positive relationships with clients while representing the company professionally.
• Streamlined loading and unloading processes for faster turnaround times at pickup and drop-off locations.

picked up food orders from restaurants and deliver to homes and business in a timely manner

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Answered roadside assistance calls for tows and other vehicle support.
• Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.

• Collaborated with other department leads to develop strategies for improving overall facility appearance and functionality.
• Enhanced team productivity by providing training and guidance to custodial staff members.
• Optimized staff scheduling to minimize overtime expenses while maintaining coverage during peak hours or absences due to vacation or illness.
• Established clear performance expectations, regularly evaluating staff performance and providing feedback for improvement opportunities.
• Improved facility cleanliness by implementing efficient custodial procedures and schedules.
• Conducted quality assurance inspections to guarantee adherence to company standards and client expectations in all cleaned areas.
• Ensured a safe working environment for all employees by enforcing safety protocols and regulations.
• Mentored new hires, fostering a supportive work environment that encouraged professional growth and development.
• Increased customer satisfaction by promptly addressing concerns related to facility cleanliness or maintenance issues.
• Managed daily operations of the custodial team, resulting in consistently clean and well-maintained facilities.