Robert Gibbons Jr,
Zanesville,OH
Summary
Accomplished business owner with a proven track record at Y City Embroidery, enhancing customer satisfaction and fostering strong client relationships. Skilled in small business operations and adept in both verbal and written communication, I significantly improved team productivity and operational efficiency. My leadership at Sports Art led to streamlined workflows and increased repeat business through exceptional service.
Overview
44
44
years of professional experience
Work History
Owner
Y City Embroidery
08.2003 - 12.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Supervisor
Sports Art
05.1997 - 08.2003
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Harry & David
Team Led
08.2002 - 12.2002
Production Supervisor
5'B'S Inc,
09.1992 - 08.1997
Laborer
B & H Home Improvement
06.1980 - 08.1992
Education
Certificate 1080 Hours - Welding Blueprint Reading
Mid East Ohio
Zanesville, OH06.1992
Certificate 1080 Hours - Industrial Maintenance
Mid East Ohio
Zanesville, OH06.1991
Diploma - Industrial
Zanesville High School
Zanesville, OH06.1981
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
Y City Embroidery
08.2003 - 12.2023
Harry & David
Team Led
08.2002 - 12.2002
Supervisor
Sports Art
05.1997 - 08.2003
Production Supervisor
5'B'S Inc,
09.1992 - 08.1997
Laborer
B & H Home Improvement
06.1980 - 08.1992
Certificate 1080 Hours - Welding Blueprint Reading
Mid East Ohio
Certificate 1080 Hours - Industrial Maintenance
Mid East Ohio
Diploma - Industrial
Zanesville High School
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